Compliance Advisor - Bolton, United Kingdom - DMD Recruitment LTD
Description
Operational Support Coordinator
This is a great opportunity to join a well-established, family run business in Bolton.
Responsibilities
The role ensures that all parts of the business are working compliantly within the framework set out. This is a diverse role working across all aspects of the business and reporting to the Operations Director.
The role includes, although not comprehensive:
Compliance
- Call Monitoring
- Sales Monitoring
- Creating Newsletters and Compliance Updates for the Team
- Creating Training Materials/ Updating
- AR/Introducers Contracts
- AR Monitoring
- Complaints Handling/investigations
- FCA reporting
- Fit and Proper Checks
- Training Logs
- Working with our External Auditor to ensure regulatory compliance
- Provide holiday cover for the administrator
- Attend meetings to take notes for record keeping.
HR and training
- New starter documentation
- Timesheets
- Training logs
- Preparation of traing resources
- Appointment logging
Finance
- Invoicing
- Commission Statements
- Expenses claims
Day to day
- Data management
- Appointment logging
Person Specification:
- Previous Administration/Customer Service experience
- Previous experience in a similar role or within a FCA regulated business, or solicitors would be desirable
- Attention to detail essential.
- Competent using Microsoft pacakages. (competency test to be completed)
- Self-Motivated.
- Good English the role involves a lot of reading and listening
- Professional Telephone Manner
- Willingness to learn
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