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    Senior Infrastructure Engineer - Colchester, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

    East Suffolk and North Essex NHS Foundation Trust
    East Suffolk and North Essex NHS Foundation Trust Colchester, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job Title: Senior IT Infrastructure Engineer

    Company: ESNEFT - East Suffolk and North Essex NHS Foundation Trust

    Exciting times lie ahead for ESNEFT as we embark on the implementation of Epic, our chosen supplier for a new Electronic Patient Record (EPR) system. We are at the start of a generational digital transformation project with a focus on patient care. This is an outstanding opportunity for an experienced Senior IT Infrastructure Engineer with proven technical skills and knowledge to be a part of the IT Third line support team, primarily focusing on the Epic install, maintenance and support. By joining our Infrastructure team, you will play a key role in shaping the future of healthcare delivery, enhancing patient outcomes, and optimizing healthcare. This is a unique opportunity to be part of a dynamic team, contributing your expertise to a project that promises impactful change. If you are passionate about healthcare technology and eager to make a real difference, we welcome you to join us on this transformative journey.

    In addition to our new EPR, our work schedule for the team includes process improvements and project delivery where we have a number of key infrastructure initiatives underway including (Win11 deployment, Unified Communications, AD domain consolidation, Legacy technology replacement).

    We value teamwork, enthusiasm and dedication to delivering exceptional customer service. In this fast-paced environment, you will face diverse challenges every day. You can look forward to a varied, inspiring and rewarding career.

    Main duties of the job:

    • You will design & implement Epic and other production environments, ensuring alignment with Trust strategy and project initiatives.
    • You will lead the resolution of complex infrastructure challenges, conducting root cause analysis & implementing preventive measures.
    • You will provide strategic direction & solution design across all core technologies.
    • You will undertake research & development initiatives on a range of emerging technologies.
    • You will manage 3rd party maintenance contracts ensuring adequate cover, quality & value for money.
    • You will develop an understanding of the Trusts and NHS Network, Telecoms & IT systems sufficiently well to be able to advise users on any problems encountered.
    • You will pro-actively review new and emerging technologies with its subsequent application according to the Trust's business requirements, where relevant, provide input into business cases.
    • You will also play a vital role in providing technical consultancy for IT projects. Your input & expertise will help shape the implementation of new technologies, system upgrades, and infrastructure enhancements.

    About ESNEFT:

    ESNEFT provides hospital and community health services to almost one million people across East Suffolk and North Essex. They are one of the largest NHS organizations in England, employing more than 12,000 staff. They pride themselves on supporting their staff by offering a wide range of training and development opportunities, flexible working options, a generous pension scheme, unsocial hours payments, 27 days annual leave on commencement and access to a range of NHS discounts. Their philosophy is that Time Matters to everyone and they are investing in a partnership with leading electronic patient record (EPR) supplier Epic to improve efficiency and patient care.

    If you are passionate about patient care and want to develop your skills and knowledge, then ESNEFT welcomes you to be part of their team. Join them on their journey towards transformative healthcare.

    Job Responsibilities:

    Experience:

    • Proven experience in a Support/Infrastructure management capacity, with experience of supporting a complex multi-vendor environment.
    • Handling complex organizational issues and constraints.
    • Proven experience of workload planning and delivery of key targets within a service environment.
    • Development and documentation of standard build documents and operating procedures.
    • Experience of leading others.
    • Infrastructure design, concepts, and fault finding.

    Desirable:

    • NHS IT experience.
    • A good working knowledge of Information Security (ISO27002 principles and practices).

      • Qualifications:

      • Relevant degree or equivalent qualification or significant experience of working at degree level.
      • Management/leadership qualification or equivalent knowledge at post-graduate level.
      • Evidence of continued professional development.

      Desirable:

      • CCNA, MCP, RHCSA.
      • Epic ECSA.
      • Project Management Qualification.

        • Knowledge and Skills:

        • LAN/WAN & Wireless Networking design and concepts.
        • VOIP & Analogue phone system design and concepts.
        • VMWare & Storage (Nutanix/Pure).
        • Windows/Linux server administration.
        • Active Directory & Office 365.
        • Strong communication skills both written and verbal.
        • Able to prepare highly complex IM&T project proposals.

          • Desirable:

          • Software packaging.
          • Azure/AWS/Cloud management.
          • NHS/CFH applications.
          • Sophos/MDE.
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