Jobs

    Senior Credit Control Officer - Manchester, United Kingdom - Deliveroo

    Deliveroo
    Deliveroo Manchester, United Kingdom

    2 weeks ago

    Deliveroo background
    Description
    Credit Controller - French Speaking

    Reporting to the Credit Control Manager, you will work within a team of four experienced Credit Controllers.

    You will be based in our Manchester office, and we are operating on a hybrid model where you will be in the office three times a week.

    Chase debt on accounts across all Deliveroo markets.


    • Utilise Credit Control tools including direct telephone calls, email correspondence, reminder letters and statements
    • Liaise with the wider finance team, Sales and Account managers to ensure timely customer query resolution and facilitate collection of overdue debts
    • Secure client remittance advice to ensure correct cash allocation on debtor accounts
    • Reconcile complex customer accounts
    • Maintain appropriate reporting to track insights and help create efficiencies.
    • Liaise with company partners and suppliers to resolve billing or payment issues, ensuring the information is accurate.
    Fluent in French


    • Interpret data from multiple sources accurately and at pace.
    • Across a mix of seniority across Finance, Sales and Operations teams Motivated to become a trusted advocate for Credit Control in driving business processes.
    • Having an understanding of typical Credit Control and Billing processes is advantageous.
    • Previous exposure to NetSuite Excel (can maintain complex spreadsheets) skills at intermediate level


    Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.

    .

    We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.

    We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.

    Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.

    Diversity


    At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be.

    All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

    We are committed to diversity, equity and inclusion in all aspects of our hiring process.


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