Senior Sales Administrator - Gateshead, United Kingdom - Jackson Hogg

Jackson Hogg
Jackson Hogg
Verified Company
Gateshead, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Senior Sales Administrator

Jackson Hogg is delighted to be supporting a well established General Manufacturing company, in their search for a Full Time, Permanent, Senior Sales Administrator.

If you are looking for a new role and have experience within Sales Administration at a high level, then this is the opportunity for you.

General Scope of the role:


You will be a dedicated point of contact for customers throughout the order process until despatch, liaising with the production team to ensure on time delivery.

You will ensure all orders are processed accurately and in a timely manner.


Main Duties and Responsibilities:


  • Manage the administration of customer orders, dealing with both internal and external communications and queries
  • Input data into Company's IT systems (Tharstern) and manage daily production requirement in line with customer requirements.
  • Process the orders accurately and efiiciently.
  • Where required, receive and input information on customer portals.
  • Maintain lines of communication with department managers to ensure clear, effective flow of information between supply and demand.
  • Support higher management in managing customer development and product improvement.
  • Manage the implementation of new part.
  • Deal with customer complaints where required.
  • Prioritise customer orders in line with demand.
  • Manage orders to keep in line with business capacity.

Other Duties:


  • Follow systems and procedures outlined in Company manuals. Ensure Company policies & procedures are followed.
  • Communicate effectively with the higher management, department heads, and the production team, informing and updating them regularly to guarantee that customer requirements are met.
  • Maintain a professional appearance of both yourself and staff members at all times.

Education/Qualifications:


  • Educated to GSCE level or equivalent

Experience:


  • Minimum of three years' experience in a similar role
  • Knowledge of Tharstern software (Desirable)

Skills/Attributes

  • Excellent attention to detail, with the ability to maintain a high level of accuracy.
  • Excellent IT skills, including a good working knowledge of Microsoft Office Word, Excel and PowerPoint.
  • Be a team player and recognise the importance of a team structure.
  • The ability to be flexible and have a problemsolving attitude.
  • Be professional in your approach to your work and the business.
  • Ability to work on own initiative.

Hours:


  • Monday
  • Thursday = 7:45am 4:15pm
  • Friday = 7:45am 1:45pm

Job Types:
Full-time, Permanent


Schedule:

  • Monday
to Friday


Work Location:
In person
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