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    Chef Manager, Term time only - Windsor, Berkshire, United Kingdom - Thomas Franks Ltd

    Thomas Franks Ltd
    Thomas Franks Ltd Windsor, Berkshire, United Kingdom

    1 week ago

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    Description
    A co-educational independent day school for children aged 2 to 11 situated in Windsor. Catering for just about 350 students and teachers. We offer a core feeding of Breakfast, snack, lunch, afternoon tea club. There will be a lot of hospitality offering at this location. This is a term time plus contract with holiday club. This school operates Monday to Friday.

    We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in Windsor.

    This role will be working closely with the catering team, along with the operations manager to ensure that the day-to-day catering and hospitality is delivered to a high standard.

    You will be experienced in a similar role.

    Whilst ensuring all catering operations are executed well, you will also be able to manage the financial budget for the location.


    Job Summary:


    To lead the catering team with the day to day production & service of the member and staff dining facilities across the site, to liaise with the centre in the delivery internal or external hospitality events.

    To deliver both the client agreed budget and the company annual budget.

    To develop and implement the members and staff dining and hospitality facilities across the site ensuring the quality of food and level of customer service, presentation of the dining and service areas etc are maintained to the agreed standards.

    To prepare, comment and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
    To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.

    To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.

    To assist in the process of change in the departments though setting standards and motivating staff to deliver them.

    To liaise with members and client via customer interaction and relevant member forums to make sure there requirements are met at all times.

    To deliver the Food Services operations as directed by the Operations Manager to include members / staff dining and any internal and external hospitality
    Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
    To provide excellent food and customer service and respond quickly and proactively to customers needs
    To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values

    To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of members are adhered to at all times.

    Establish and maintain open, collaborative relationships with all departments and ensure all members of your team do the same.
    Ensure compliance with all Thomas Franks Food & Beverage policies, standards and procedures by training, supervising, follow-up and hands on management
    Maintain and develop service standards in all dining areas including the cleanliness and presentation of the room
    To have full knowledge of the Clients Safeguarding, Health & Safety, Fire and Accident and reporting procedures
    To carry out effective induction, review and development plans for staff within the areas managed and to maintain appropriate records
    To support any rehabilitation activity as required by the centre in support of open days, and centre delivery requirements
    To undertake any reasonable duties that may be required relating to the effective operation and development of commercial areas as directed by the Operations Manager

    Essential:
    Proven experience of delivering excellent food standards
    Be a hands on Catering Manager leading the team in food production and service
    Proven ability to communicate with clients and deliver agreed objectives and goals
    Competent computer skills, knowledge of computer software, internet browsers, etc
    High level of communication, to include reading, writing, oral and listening
    Customer and personal service skills, proven track record of customer service achievements
    Ability to work as part of a team
    Analytical/critical thinking, ability to gather and organise information using logical and systematic processes
    Excellent interpersonal skills
    Proven ability to manage a team and achieve high performance through motivation
    Strong customer service ethos
    Must have the flexibility to work to the needs of the business

    Knowledge / competencies:
    Ability to demonstrate a good understanding and use of verbal English.
    Ability to demonstrate a good standard of written English and reading skills.
    Similar experience of customer and / or food preparation environment is essential.
    Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
    Hold a level 3 food Hygiene qualification.
    Benefits
    Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
    Free meals on duty
    Volunteers leave - up to one day per year.
    Enhanced maternity, paternity and adoptive leave.
    Cycle to work scheme.
    Recommend a friend bonus.
    Unrivalled individual training and development.
    Well established apprenticeship programme.
    Team & company social events.
    Employee assistance programme.
    Workplace pension.
    Excellent career progression within a leading independent contract caterer.
    About us

    Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style.

    We are unique in every approach and our clients, and our people are paramount to our daily success.
    Disclaimer

    All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

    An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process.

    As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly.

    We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed.

    However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

    Diversity and Inclusion at Thomas Franks

    We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

    TPBN1_UKCT


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