Commercial Operations Apprentice - Blyth, United Kingdom - Draeger UK & Ireland

Draeger UK & Ireland

Verified Company

Blyth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Commercial Operations Apprentice - Draeger UK & Ireland - Job-ID V

Blyth

Vollzeit

The Job Responsibilities Who we are**Every life is unique and so are you

At Dräger we protect, support and rescue lives day in and day out.

We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust.

Wherever Dräger products are used, it's about the most important thing:
it's about life.

About the role

The apprentice will work as part of a selection of teams focused on commercial activities within a Pre and or Post sale activity.

All activitities are either focused on customer service and or a sales supporting function,

These will include but not be limted to items such as processing customer orders, field service contracts or quotations

The apprentice will work with and learn from multiple stakeholders and teams across the business in order to gain a well rounded experience and knowledge of commercial aspects within the business.

Specific tasks will include but not be limited to:

Telephone customer enquiry handling including but not limited to order progress, lead times and pricing.
Providing a high level of customer service through ensuring a timely and efficient processing of customer requests.
Customer issue escalation and resolution
Data entry into respective systems including but not limited to SAP, CRM and SharePoint for items such as orders, quotations, customer returns and field service contracts
Focus on logistic operations in terms of invoice control and accuracy through review of receipted request and orders.
Delivery of objectives as agreed with line manager
Undergo necessary training in order to fulfill all duties
Participation in departmental projects focused on continual improvement

Your Qualifications

GCSE Grade 4 or above in English, Science and Mathematics
Customer Service Focus
Ability to organise and prioritise
Ability to work as part of a team and as an individual
Reliability
General IT knowledge
Willingness to learn
Self

- motivated.

Empathy
Eye for Accuracy-Essential
Team player

The Dräger Workplace
Dräger's Benefits**- 27 days holiday plus bank holidays, with option to purchase up to 3 additional days

Flexi scheme
Hybrid working available
Discounted critical illness cover, dental cover and partner life assurance
Healthcare cash plan
Subsidised canteen
Discounted shopping & leisure vouchers
Salary sacrifice car scheme
Cycle to Work
Gym membership discounts up to 25%
Charity Giving scheme

Dräger's
dedication

At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.

All are welcome to apply.

Who we are

From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future.

With over 130 years of experience, passion and the bold ideas of more than 16,000 employees, we are committed to turning technology into ›technology for life‹.

What we offer

If you have any questions, please contact
Niki Taylor