Clerical Officer - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust
1 week ago
Description
Band 2 Clerical OfficerApplicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential.
Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and general office tasks.
You need to be able to provide an optimum level of customer service to patients and staff, both in person and over the telephone.
To take responsibility for good housekeeping in the Therapies Office / Reception / Waiting area, ensuring they are kept clean and tidy.
Experience in the NHS would be preferable, however full training will be given.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential.
Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and general office tasks.
You need to be able to provide an optimum level of customer service to patients and staff, both in person and over the telephone.
To take responsibility for good housekeeping in the Therapies Office / Reception / Waiting area, ensuring they are kept clean and tidy.
Experience in the NHS would be preferable, however full training will be given.
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