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    Onsite AV Technical Lead - London, United Kingdom - Rafferty Resourcing

    Rafferty Resourcing
    Rafferty Resourcing London, United Kingdom

    Found in: Talent UK C2 - 3 days ago

    Default job background
    Full time
    Description

    Onsite AV Technical Lead - London

    We are currently seeking an AV Technical Lead to join our clients team in London. If you are a tech-savvy individual with a strong affinity for gaming and a passion for audio visual excellence, this position in this fun, friendly and innovative office could be the perfect fit for you.

    The Role:

    • Conduct quality assurance for a variety of integrated audiovisual and video conferencing technologies.
    • Carry out quality checks on installations, identify and resolve issues in collaboration with the AV integration team and project manager.
    • Independently troubleshoot and resolve problems using site documentation and industry standards.
    • Update system schematics, create operation and maintenance documentation, and maintain technical documents for future reference.
    • Responsible for diagnosing faults and providing technical solutions during daily system certification, escalating to third parties if needed.
    • Utilise software control systems to identify programming issues, primarily on the Qsys platform.
    • Provide ongoing technical support, guidance to support team members, and communicate effectively with peers, management, and customers.
    • Assist in remote technology deployment, offering expertise to local support staff.
    • Occasional travel for remote site installations and updates.
    • Share feedback with the systems design team on products, designs, and project insights.


    The Person:

    • Proficient with AV solutions built on todays top professional technology platforms including Zoom, Poly, QSC Q-sys, Crestron, etc.
    • Experience with AV technology including AVoIP, Audio DSP, and Control Systems
    • Ability to troubleshoot and resolve tickets
    • Perform system wide testing, maintenance, and troubleshooting as required
    • Attention to detail with the ability to create well-written documentation and update stakeholders as needed
    • Read and interpret floor plans, architectural drawings, and AV schematics
    • 5+ years hands on AV technician experience
    • Experience with Installation and terminate low voltage cabling (Cat6, Coax, Fiber etc.)
    • Able to work both independently and within a team
    • Proficient using Microsoft Office applications and G-Suite
    • Knowledge of live hybrid events workflows is a plus.
    • Experience managing/operating zoom call with remote presenters using DANTE audio and Black Magic/Streamdeck for video switching PTZ cams
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