Call Centre Advisor - Worthing, United Kingdom - First Recruitment Services

First Recruitment Services Worthing, United Kingdom

1 month ago

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Full time

Description

No experience required.

A great opportunity within financial services and Insurance, to join a fast paced and ever growing company in the Worthing area.

This Customer Service role will be based in a small call centre and consists of a high volume of inbound calls from customers, arranging travel insurance cover for new and existing customers, helping them with post purchase queries and amendments.

Excellent Customer Service skills, such as a great telephone manner and a willingness to work in a high volume call centre role is all that's required.

Job duties:

Answering customer medical queries around holiday insurance
Converting enquiries and existing quotes into sales
Sending documents when requested via post or email
Updating customers with any changes in the company guidelines
Other ad-hoc dutiesSkills & experience required:
Excellent written and verbal communication
Ideally previous call centre experience (not essential as training will be given)
Previous Customer Service experience from any background such as retail & hospitalityCompany benefits:
Casual workwear
Flexible working hours 22 days holiday
On the job trainingYou'll be working Monday to Friday, 9am to 6pm (on a full time basis) and every other Saturday 9am to 2pm. This is a fully office based role. The salary is £22,308 per annum.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy

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