Receptionist - Birmingham, United Kingdom - Sedgwick

Sedgwick

Verified Company

Birmingham, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.

A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.

Join us and contribute to Sedgwick being a great place to work.

Great Place to Work

Top 100 Most Loved Workplace

Forbes Best-in-State Employer

Receptionist

The Role:

A vacancy has arisen in our busy Birmingham office for an experienced and methodical receptionist to help and support our client focused team.

This is a full-time position with split duties between manning our busy reception and administrator support for various teams.

This is a front of house vacancy, so it's vital that you'll embrace our passion for customer service, professionalism and have the ability to work on your own initiative as well as within a team with the other receptionist.

Our work is varied, so you may be incredibly busy one day, quiet the next whereby you'll take on more administrative duties. Although there will be variation in your work, there may be some days where data entry will be required so you'll be prepared to flex up and down as and when is required.

Additionally, you'll hold the following responsibilities:

Organising, prioritising and delegation of reception tasks as required, ensuring an efficient and effective reception service to the Birmingham office-
Greeting and making our visitors welcome, keeping a daily log-
The administration of security passes within the office-
Assisting visitors/colleagues with broadband and network connections, reporting of faults of any meeting rooms, office equipment, air con etc and taking ownership of resolving any issues-
Ensuring the office Health and Safety Manual is kept up to date and all actions recorded-
Full management of meeting rooms: Bookings, refreshments, catering & equipment-
Submitting invoices for catering, milk etc-
Handling and distribution of all incoming and outgoing post, courier deliveries, etc (including scanning of all incoming post)-
Management and distribution of office stationery, ensuring the correct levels are maintained, monitoring quantity, quality and cost.-
Liaising with the Facilities Manager as required-
Responsible for answering incoming calls and directing calls to appropriate associates-
Provides general office support with a variety of clerical activities and related tasks.-
Actioning timesheets-
Archiving-
Obtaining call recordings-
Putting together Subject Access Requests-
Assisting colleagues with Condeco desk booking and creating new profiles,-
Overseeing cleaning staff-
Implementing safety rules and guidelines to keep colleagues and visitors safe-
Keeping colleagues up to date with social activities, special offers etc happening within Cornerblock-
Offering suggestions for visiting staff concerning restaurants, hotels, transport
About you:Already experienced in a similar role, you'll be the forefront of our Birmingham office and have the following:
Previous reception experience with similar responsibility in a dual role is essential
Excellent presentation skills, be highly organised and customer focused
Experience in dealing with general enquiries in a positive and professional manner
The ability to work with mínimal to no supervision
Have a highly professional telephone manner
Must be able to use initiative without referralExcellent administration skills with the ability to multitask
Computer literate, including Microsoft Excel
What will you get for this role?
Competitive salary depending on skills, experience and qualifications
Healthcare scheme
A Self Invested Personal Pension Scheme
Holiday allowance of 25 days plus bank holidays
Discounts on various products and services
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection
Voluntary benefits dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to c