Helpdesk Administrator - Bellshill, United Kingdom - Pertemps Glasgow Perms

Pertemps Glasgow Perms

Verified Company

Bellshill, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Helpdesk Administrator

5-month Fixed Term Contract

£25,535

Lanarkshire

Fully Office Based
Pertemps are currently supporting a highly successful client with a Helpdesk Administrator Role. This role will play a crucial part in the projects and contracts teams. Within this role you will manage all contracts and you will take control and responsibilityfor billing and invoicing.

You will be a main point of contact for contractors and team members to ensure that all scheduled work is completed in a timely and accurate manner.

This role will require you to speak to clients face to face and be able to workefficiently under pressure.

Role Responsibilities:

Management of back office processes
Management of Purchase orders, ensuring these are raised and closed in line with company standard
Liaise with managers on a daily basis and drive performance
Contractor management
End to end management of the billing, debt and invoicing process
Management of records and filing systems
Management and participation in relevant audits
Plan, prioritise and allocate work
Provide cover for colleagues during sickness, annual leave etc
Excellent communication skills
Skilled in Helpdesk call processing
Previous experience in a contracts or helpdesk administrator role
Selfdisciplined and able to work on own initiative
Flexible and adaptable approach to work
Experience using various systems

To find out more information please contact Codie Smith