- You will have a certified core trade in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures.
- Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first-time completion whilst remaining within budget and time parameters.
- Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain customer feedback on completion of works.
- Process all activities in association with tasks/works electronically utilising a hand held device (PDA). This includes, but not limited to, worksheets, timesheets, photographic evidence of works before / during / after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.
- Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
- Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
- Attend informal and formal meetings and training sessions as required.
- Participate in call out cover required to ensure contract compliance & service user satisfaction for emergency repairs.
- Roofing experience
- Working in social housing background
- Good Customer Service skills
- UK full driving license
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
- Company Van, Fuel Card and Uniform
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Roofer - Milton Keynes, United Kingdom - Mears
Description
About the Role
:As a Roofer you will be working in our social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
A Roofer in our Milton Keynes branch you will be Part of a local team undertaking high standard Roof repairs and refurbishment activities to Housing properties, delivering best in class customer service and satisfying all safety, quality and cost control standards.
Role Criteria:
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Benefits we can offer you.