Hotel Receptionist/porter - London, United Kingdom - Chateau Denmark

Chateau Denmark

Verified Company

London, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Receptionist/Porter

Inspired by Denmark Street's rare hustle, Chateau Denmark brings together creative expression and fine architectural detail to present something fierce.

Across 16 buildings, session rooms and apartments capture a spirited independence in a neighbourhood steeped in cultural heritage.

We are searching for
An dynamic
Receptionist/Porter to join our Chateau Denmark team and beyond.

The role requires one thing - to be yourself, be part of a team and to never leave anyone behind.

On a street famous for musical heritage, being the 'drummer' you'll be the constant beat, understanding every aspect of the entire guest journey and the experience.

in this hybrid role you'll have to communicate effectively with all departments across Chateau Denmark and coordinate a synergised approach amongst them.

A passion to resolve challenges is a must, combining this with the ability to multi-task and emotionally engage with our guests will bring people together to contribute towards a unique pulse.

As a highly valued team member you'll be a key part of the guest experience, helping define and articulate it from arrival to departure.

Bringing an unparalleled level of service you'll work closely with colleagues embodying a no half measures attitude.

Your profile

Excellent communication skills and ability to respond appropriately to diverse guests.
Passionate for creating exceptional guest experience.
Knowledge of property management systems desired but not required.
Excellent IT skills and numeracy.
A professional and welcoming telephone manner.
Relevant experience in a five star property.

And we are offering you

Career development opportunities, training, special accommodation rates for your friends & family, Perkbox membership, holiday increase by one day for each completed year of service (up to 5 days) & many more.

**"Be part of making history." Emilie, Chateau Manager