Customer Service Advisor - Leeds, United Kingdom - Garolla Garage Doors

Garolla Garage Doors

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Garolla has quickly become the largest Roller Shutter Garage Door manufacturer in the United Kingdom. Due to substantial growth, Garolla is currently recruiting for experienced Customer Service Representative to join our existing team.

Working within our customer service department you will be responsible for covering a wide range of duties which include the following:

Liaising with our franchisee partners and forming relationships
Dealing with challenging customers and providing solutions
Organization of dairy management
Support national installers with their daily activities
Identifying and prioritising tasks in order of importance

The role covers a variety of different areas within the business therefore you will need to have:

Good working knowledge of Microsoft packages including Word and Excel, along with a willingness and ability to learn new software programs.
Excellent written and verbal communication skills
Methodical, thorough, with a very good attention to detail
Strong organisational skills able to plan diaries for engineers

A pleasant telephone manner will also serve you well.

In return Garolla offer:

Full onsite training

- onsite parking
- company pension (3% employer contribution)
- casual dress Friday
- unlimited tea & coffee
- immediate start available
- monthly company treat

Experience of working within a busy office environment and excellent customer service essential.

Working hours are 8.45am to 4.45pm with 1/2 hour lunch break, Monday to Friday.

Salary:
£22,500.00 per year

Benefits: