- Management of Meraki Firewall Equipment and accessories
- Network infrastructure
- Various feild network devices including CCTV, ANPR, VoIP intercoms.
- Troubleshoot and conduct up to level three technical support, both remotely and after-hours, to support network communication, internet connectivity, hardware/software installations and upgrades, and unknown network problems for all Parking system and kitchen locations.
- Deploy network security procedures for firewalls, login access, remote access, and customer's remote offices; support technical and administrative remote location integration.
- Conduct routine and preventive maintenance and repair of servers, Paystations, user devices, and related hardware.
- Support cable challenges and procedures by inspecting cable lines, terminating Ethernet cables as well as pulling, routing, or labeling CAT5 or CAT6 cables
- Install/configure support structures (I.e. cable racks, j-hooks, innerduct, and other related structures) and networking hardware, including terminals, handhelds, printers, and other peripherals
- Manage incident response protocols, Meraki Firewall Equipment/accessories, and remote access software
- Interface with outsourced technical staff and field service members to resolve complex issues; manage inventory and vendors while supporting IT asset procurement
- Document support processes and standards, network infrastructure, IT assets, accounting and billing information as well as implementation plans and network diagrams
- Assist with network expansion and VOIP and telephony resources
- 4 -Year Degree (Computer Science or similar IT degree a plus) or equivalent experience
- Five plus years' experience in management of IT services and delivery
- Solid understanding of business applications and technologies used by small to mid-size companies
- Excellent written and verbal communication skills
- Excellent problem-solving and mediation to quickly resolve technology issues to the company's benefit
- Experience with logistics and inventory management
- Experience with Network Design and Architecture, VLAN structure, Sub-netting and System Integration technologies and requirements
- Fluency in English and Spanish is a plus
- IT Knowledge (CCTV is a benefit)
- Private Health Insurance
- Frequently operate small equipment such as a computer, router, switch, tablet etc
- Work is performed from home, or in a professional office environment when required.
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Network Security Administrator - London, United Kingdom - Clinch
Description
Network Security Administrator
Location: London, UK
Who You'll Work For
REEF's mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in United States, Canada, and has a growing presence in Europe.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What you'll do
The Network/Security Administrator (NSA) is an engineer capable of delivering up to Level 3 technical support. The NSA additionally possesses basic management skills, including planning, setting priorities, providing root cause analysis, and problem resolution and resource coordination. The NSA maintains a results-oriented focus and actively seeks responsibility and accountability for results. Meets regularly with the Senior IT Security Manager (frequency to be determined based on need). Troubleshoot or support the following:
Essential Functions
What We Want From You
What We'll Provide
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
REEF Technology is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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