Customer Service Administrator - Leicester, United Kingdom - People First Recruitment Solutions Limited
Description
This is fantastic opportunity for an experienced
Customer Service Administrator to join our highly regarded client located in LE19, South Leicestershire, on a
12 month Fixed term contract.
Working within their welcoming & supportive Learning Partner Support team as a Customer Service Administrator you will be responsible for:
- Processing high volumes of data relating to registration and examination documentation
- Preparing and planning schedules, updating trackers and inhouse systems
- Liaising between internal departments as well as external customers and 3rd parties, building and developing relationships
- Office based customer service and administration experience
- Confident, articulate communication skills, verbal and written
- Ability to manage a high workload effectively
- Experience of processing large amounts of data
- Accuracy and attention to detail
- Strong organisation skills with the ability to multi task and prioritise, strong time management skills, meet deadlines
- PC Literate
- Team player with ability to work independently
- Own transport (due to location)
For the first 6 months, this role is OFFICE BASED - LE19
After 6 months, the role becomes HYBRID - mix of office and home.
This role would suit an Administration Officer, Customer Service Coordinator, Customer Service Executive, Customer Service Representative, Customer Service Advisor, Customer Support Advisor.
Job Types:
Full-time, Fixed term contract
Contract length: 12 months
Pay:
£26,577.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Onsite parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application question(s):
- Are you able to commit to a full time (35 hours/week) 12 month fixed term contract, office based for first 6 months Mon-Fri, before moving to hybrid?
Experience:
- customer service: 1 year (preferred)
- office administration: 1 year (preferred)
- data processing: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Application deadline: 01/05/2024
Reference ID:
MMPF190424
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