Customer Service Administrator - Leicester, United Kingdom - People First Recruitment Solutions Limited

Tom O´Connor

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Tom O´Connor

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Description

This is fantastic opportunity for an experienced
Customer Service Administrator to join our highly regarded client located in LE19, South Leicestershire, on a
12 month Fixed term contract.


Working within their welcoming & supportive Learning Partner Support team as a Customer Service Administrator you will be responsible for:

  • Processing high volumes of data relating to registration and examination documentation
  • Preparing and planning schedules, updating trackers and inhouse systems
  • Liaising between internal departments as well as external customers and 3rd parties, building and developing relationships
We are looking for an experienced Customer Service Administrator who has a strong customer service ethos with the following experience, skills and attributes:

  • Office based customer service and administration experience
  • Confident, articulate communication skills, verbal and written
  • Ability to manage a high workload effectively
  • Experience of processing large amounts of data
  • Accuracy and attention to detail
  • Strong organisation skills with the ability to multi task and prioritise, strong time management skills, meet deadlines
  • PC Literate
  • Team player with ability to work independently
  • Own transport (due to location)
Full time hours Monday-Friday, 9-5pm, 35 hours per week.

For the first 6 months, this role is OFFICE BASED - LE19

After 6 months, the role becomes HYBRID - mix of office and home.


This role would suit an Administration Officer, Customer Service Coordinator, Customer Service Executive, Customer Service Representative, Customer Service Advisor, Customer Support Advisor.


Job Types:
Full-time, Fixed term contract

Contract length: 12 months


Pay:
£26,577.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Application question(s):

  • Are you able to commit to a full time (35 hours/week) 12 month fixed term contract, office based for first 6 months Mon-Fri, before moving to hybrid?

Experience:

- customer service: 1 year (preferred)
- office administration: 1 year (preferred)
- data processing: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 01/05/2024


Reference ID:
MMPF190424

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