Part-time Clinic Receptionist - Newport, United Kingdom - The Medical
Description
Part-time Clinic Receptionist - Newport
13.75 hrs a week
The Medical is a fast-growing, award-winning business offering convenient, high quality healthcare to its customers. We are currently looking for a friendly, professional, and organised Part time Clinic Administrator/Receptionist to join our team to work at our Newport Clinic
This is an excellent opportunity for somebody with a passion for customer/ patient care, who thrives in a vibrant environment.
SKILLS & ATTRIBUTES:
Your role is to ensure that each interaction with The Medical is excellent: warm, friendly, and informative.
We will be looking for:
- Excellent customer service skills and telephone manner
- Strong organisational and administration skills and effective multitasker
- Confident IT skills
- MS Office
- Excel and Word
- A genuine passion for people's welfare with a kind and friendly disposition
- A proactive and quick learner
- Excellent communication skills
MAIN RESPONSIBILITIES
Patient Experience:
- Clinic Welcome greeting our patients when they arrive.
- Reception experience engage with our patients to ensure that their experience is excellent.
- Booking Appointments book patient appointments into the diary.
- Managing Practitioner diaries
- Registration and Consent ensure that new clients register fully and consent to the terms of business and to clinical assessments.
- Cancellations and DNAs (Did Not Attend) manage the cancellation and DNA processes from endtoend.
- Payment & invoicing take payments & processing company invoices for payment.
Basic hours: 13.75 hours per week
Wednesday 13:00 to 19:
hrs
Thursday 07:30 to 13:30 - 6 hrs
Saturday 7.30 to hrs - 1 in 4 Saturdays
Total Weekly Hrs hrs Average
Additionally, there will be extra Holiday & Sickness Cover required.
OTHER DETAILS
Training will be provided prior to and beyond the start date.
Holidays - 28 days Pro Rata - this includes UK Bank Holidays
Job Type:
Part-time
Part-time hours: 13.75 per week
Salary:
£10.42 per hour
COVID-19 considerations:
Patients/employees temperature taken on entering premises, covid screening questions asked of all patients, masks worn at all time.
Experience:
- Administrative: 2 years (required)
Work Location:
In person
Application deadline: 01/05/2023
Reference ID:
Newport - Part Time Receptionist
Expected start date: 01/05/2023
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