Part-time Clinic Receptionist - Newport, United Kingdom - The Medical

The Medical
The Medical
Verified Company
Newport, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Part time
Description

Part-time Clinic Receptionist - Newport

13.75 hrs a week
The Medical is a fast-growing, award-winning business offering convenient, high quality healthcare to its customers. We are currently looking for a friendly, professional, and organised Part time Clinic Administrator/Receptionist to join our team to work at our Newport Clinic


This is an excellent opportunity for somebody with a passion for customer/ patient care, who thrives in a vibrant environment.


SKILLS & ATTRIBUTES:

Your role is to ensure that each interaction with The Medical is excellent: warm, friendly, and informative.


We will be looking for:

  • Excellent customer service skills and telephone manner
  • Strong organisational and administration skills and effective multitasker


  • Confident IT skills

  • MS Office
  • Excel and Word
  • A genuine passion for people's welfare with a kind and friendly disposition
  • A proactive and quick learner
  • Excellent communication skills

MAIN RESPONSIBILITIES

Patient Experience:


  • Clinic Welcome greeting our patients when they arrive.
  • Reception experience engage with our patients to ensure that their experience is excellent.
  • Booking Appointments book patient appointments into the diary.
  • Managing Practitioner diaries
  • Registration and Consent ensure that new clients register fully and consent to the terms of business and to clinical assessments.
  • Cancellations and DNAs (Did Not Attend) manage the cancellation and DNA processes from endtoend.
  • Payment & invoicing take payments & processing company invoices for payment.

Basic hours: 13.75 hours per week

Wednesday 13:00 to 19:
hrs

Thursday 07:30 to 13:30 - 6 hrs

Saturday 7.30 to hrs - 1 in 4 Saturdays


Total Weekly Hrs hrs Average

Additionally, there will be extra Holiday & Sickness Cover required.

OTHER DETAILS
Training will be provided prior to and beyond the start date.

Holidays - 28 days Pro Rata - this includes UK Bank Holidays


Job Type:
Part-time

Part-time hours: 13.75 per week


Salary:
£10.42 per hour


COVID-19 considerations:
Patients/employees temperature taken on entering premises, covid screening questions asked of all patients, masks worn at all time.


Experience:


  • Administrative: 2 years (required)

Work Location:
In person

Application deadline: 01/05/2023

Reference ID:
Newport - Part Time Receptionist

Expected start date: 01/05/2023

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