- To provide the best possible service to customers, thereby maximizing sales and profit
- To control and operate the store in accordance with company instructions, policies and procedures in order to minimize operating costs and maximise profits
- To ensure the staff employed at the store carry out duties effectively and in accordance with the job profile and company policy and procedures
- Customer Relations / Selling Skills – Promotes a professional and quality level of customer service to existing and new customers; assesses and satisfies customers needs and queries / problems; identifies and maximizes selling opportunities; ensures staff give the required level of customer service; actively achieves Company KPIs
- Commercial and Business Acumen – Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives; creative presentation ability of company products
- Leadership / Taking Responsibility – Accountable for the day-to-day running of the store and management of staff; ensures full adherence to company policy and procedures in all areas including customer relations, housekeeping, merchandising and display, security of premises, cash and stock, and administration; leads by example; uses authority when necessary
- Legislation – Ensures the correct implementation of any legislation affecting the business (health and safety, licensing, trading standards)
- Organisation and Planning – Plans, prioritises and organises work to optimize the use of resources and meet deadlines; schedules events / tasks and delegates effectively to staff; plans and introduces contingencies as required
- Maximises Resources – Operates store in accordance with agreed targets and budgets in relation to sales, stock loss, stock levels, man hours and operating costs
- Quality Emphasis – Committed to setting and maintaining high store and personal standards, with excellent merchandising skills
- Motivating Others - Encourages team effort, builds cohesion and maintains motivation
- Staff Training and Development – Understands and delivers training and development needs of team members; gains willing cooperation; gives regular feedback to team; appraises performance; encourages open communication and is constructive when confronting individuals
- Effective Administration – Accurately adheres to company administration systems regarding cash, stock, payroll and marketing; adopts a systematic and organized approach; checks standards of accuracy; follows written and verbal instructions to company standards and accountable for all communication within the store
- Problem Solving – Anticipates and identifies problems; uses analytical and investigative skills in problem solving and proposes solutions / evaluates alternatives; takes action to resolve problems in accordance with company needs
- Any other duties relevant and related to the post
- Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above)
- 1 year previous supervisory or management experience in a retail or customer focused environment
- Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits
- WSET Level 2 Award in Wines and Spirits
- NVQ Level 3 or equivalent qualification that relates to the retail industry
- Minimum of 1 year experience in a customer focused environment Excellent standard of dress and appearance Communication skills – A proven ability to communicate effectively and professionally at all levels, both internally and externally; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal, and listening skills Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service Personal drive and a pleasant, positive, and enthusiastic, 'can-do' attitude, demonstrating an appropriate level of motivation A good team player with the ability to lead and work in a team environment A valid driving license plus access to a car
- 1 year previous supervisory or management experience in a retail or customer focused environment
- Interest and / or knowledge of wine
- Customers
- Sales Advisors/ Regional Sales Developer / Regional Sales Manager / General Manager
- Marketing / Payroll / Stock / Cash Departments
- Distribution / Maintenance Personnel
- Must be age 18 or over
- Flexible approach to the needs of the business essential – must be able to work: A full shift on a Friday and Saturday, one of which must be to close of business A minimum of 2 evenings per week, inclusive of a Friday or Saturday (and not including Sundays) to close of business You are not assigned to a particular store and may be required to work in or transfer to another store within a reasonable travelling distance
- Full, valid driving licence desirable
-
Store Manager
4 hours ago
Peacocks Stores Ltd Belfast, United KingdomHere at Peacocks we have a fantastic opportunity for a Store Manager based in our Belfast store. · If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. · As well as being part of an exciting an ...
-
Store Manager
4 hours ago
Peacocks Stores Ltd Lisburn, United KingdomHere at Peacocks we have a fantastic opportunity for a Store Manager based in our Lisburn store. · If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. · As well as being part of an exciting an ...
-
Store Manager
4 hours ago
Peacocks Stores Ltd Banbridge, United KingdomHere at Peacocks we have a fantastic opportunity for a Store Manager based in our Banbridge store. · If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. · As well as being part of an exciting ...
-
Store Manager
1 day ago
Barnardos Belfast, United KingdomJob Description · Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop yo ...
-
Store Manager
5 days ago
Barnardos Belfast, United Kingdom Full timeCan you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you. · At Barnardo's ...
-
Deputy Store Manager
5 days ago
LIDL Northern Ireland Belfast, United KingdomCompany description: Lidl Northern Ireland GmbH Job description: Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Do you enjoy leading by example? This c ...
-
Deputy Store Manager
5 days ago
LIDL Northern Ireland Belfast, United KingdomCompany description: Lidl Northern Ireland GmbH Job description: Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Do you enjoy leading by example? This c ...
-
Deputy Stores Manager
13 hours ago
Lidl Northern Ireland GmbH Belfast, United KingdomFrom our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. · Support the Store Manager in the day-to-day operations of your store · Manage, motivate, and develop the sto ...
-
Manufacturing Stores Manager
4 days ago
VANRATH Belfast, United KingdomManufacturing Stores Manager - Ballymena · Permanent Full-Time · VANRATH are thrilled to be assisting one of Northern Ireland's most recognisable manufacturers with the recruitment of a Warehouse Stores Manager. Fantastic company to work in, one of the best company cultures in ...
-
Deputy Stores Manager
13 hours ago
Lidl Northern Ireland GmbH Belfast, United KingdomDeputy Store Manager - High Street, Belfast · Store · Contract Type · Full Time · Store · From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. · Support the St ...
-
Store Manager-Lockview
4 days ago
Winemark Belfast, United Kingdom Full time PermanentJob Details · Job Title · Store Manager-Lockview · Reference Number · SM-096-40 · Location · 9-11 Lockview Road, Belfast, BT9 5FH · Contract Type · Full-Time Permanent · Closing Date · 31/05/2024 · Outlet Manager · Reports to: Regional Sales Manager · Direct Reports: Sales Adv ...
-
Store Manager-Gilnahirk
6 days ago
Winemark Belfast, United Kingdom Full time PermanentJob Details · Job Title · Store Manager-Gilnahirk · Reference Number · SM-021-40 · Location · 123 Gilnahirk Road, Belfast, BT5 7QL · Contract Type · Full-Time Permanent · Closing Date · 31/05/2024 · Outlet Manager · Reports to: Regional Sales Manager · Direct Reports: Sales Ad ...
-
Manufacturing Stores Manager
4 days ago
VANRATH Belfast, United KingdomVANRATH are thrilled to be assisting one of Northern Ireland's most recognisable manufacturers with the recruitment of a Warehouse Stores Manager. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. · Shifts are held over Monda ...
-
Deputy Store Manager
4 days ago
Lidl in Deutschland Belfast, United Kingdom Full timeSummary · From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. · Do you enjoy leading by example? This could be your next career move. Come and talk to us, to see ...
-
Store Manager=Stranmillis
4 days ago
Winemark Belfast, United Kingdom Full time PermanentJob Details · Job Title · Store Manager=Stranmillis · Reference Number · SM · Location · 64 Stranmillis Road, Belfast, BT9 5AD · Contract Type · Full-Time Permanent · Closing Date · 17/05/2024 · Outlet Manager · Reports to: Regional Sales Manager · Direct Reports: Sales Advis ...
-
Deputy Store Manager
5 days ago
Lidl in Deutschland Belfast, United Kingdom Full timeSummary · From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. · Do you enjoy leading by example? This could be your next career move. Come and talk to us, to see ...
-
Store Manager-Ballyhackamore
6 days ago
Winemark Belfast, United Kingdom Full time PermanentJob Details · Job Title · Store Manager-Ballyhackamore · Reference Number · SM · Location · 338/340 Upper Newtownards Road, Belfast, BT4 3EX · Contract Type · Full-Time Permanent · Closing Date · 31/5/2024 · Outlet Manager · Reports to: Regional Sales Manager · Direct Reports ...
-
Store Manager
1 day ago
TOPPS TILES Newtownabbey, United KingdomJob Description · Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the ...
-
Assistant Store Manager, Antrim
6 days ago
Retail Jobs UK Antrim, United Kingdom Full timeAssistant Store Manager, Retail, Fashion, Shoes, Footwear, Fashion, Antrim, Nothern Ireland · Assistant Store Manager. This is a brand with a great heritage and a loyal customer base. · The ideal candidate : · Will have been a Team Leader/Manager in a quality retail environment, ...
-
Store Manager
5 days ago
TOPPS TILES Newtownabbey, United Kingdom Full timeGreat choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need t ...
Store Manager-Ormeau - Belfast, United Kingdom - Winemark
Description
Job Details
Job Title
Store Manager-Ormeau
Reference Number
SM-011-40
Location
147 Ormeau Road, Belfast, BT7 1SL
Contract Type
Full-Time Permanent
Closing Date
31/05/2024
Outlet Manager
Reports to: Regional Sales Manager
Direct Reports: Sales Advisors, Senior Sales Advisors
Purpose
Responsibilities
Qualifications
Essential
OR
Desirable
Skills and Experience
Essential
Desirable
Main Points of Contact
Other Relevant Information
#NIJOBS