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Programme Manager Apprentice - Manchester, United Kingdom - The Christie NHS Foundation Trust
Description
Do you want to contribute to the development and delivery of creative, evidence based and impactful education programmes? Are you seeking a team which supports your work life balance and personal development?
We are looking for an exceptional individual to lead our acclaimed communication skills team, which delivers study days, short courses and academic programmes focussing on advanced communication skills, management and leadership.
Our team specialises in high quality learning which supports healthcare professionals to provide an excellent patient experience and to meet the evolving demands of contemporary workplaces.
This is a new role and provides an excellent opportunity for someone with a background in the development and delivery of communication, leadership and management skills.
The post holder will manage a highly experienced and committed team of training specialists delivering our current and future suite of training, face to face and online.
The successful candidate will have a track record of leadership in education and will provide expertise, direction and support to the team in reviewing and expanding the range and quality of our services in line with new evidence, patient and service needs, policies and legislation.
The post-holder will collaborate with senior colleagues across the Trust to drive policy and education opportunities that enables every Christie staff member to increase their skills and confidence in compassionate and effective communication.
Our Trust values are Act with Kindness, Connect with People and Make a Difference, and we're seeking people who would value working in this culture and can positively and consistently role model how to 'lead the way'.
We're actively building more inclusive and diverse approaches into our work and therefore encourage candidates from a wide range of backgrounds with diverse ways of thinking, living and identifying.
This includes developing learning and events which meet the highest expectations of our client group nurses, doctors, allied health professionals, amongst others.
Our team provides a significant output from face to face, hybrid and on-line learning - using the latest technologies.The team are focused on developing high quality learning opportunities which support the experience of cancer patients, wherever they may be.
Responsible for the high quality delivery of evidence based and pedagogically rigorous learning products and experiences for local, national and international audiences.
Professionally and managerially responsible for the work of the specialist Communication Skills Trainers (band 7) providing clinical supervision and expert advice on complex training/professional issuesAdvisor/specialist in the development and delivery of communication skills at an organisational level working closely with Workforce Education on Training Needs Analysis
Lead on the development and implementation of evaluation of all outputs from the Maguire Unit, ensuring these inform ongoing service development and delivery.
Deliver a variety of learning experiences, including workshops, masterclasses and academic programmes in specialist field at a foundation, intermediate and advanced levels.
Deliver facilitation skills / teach the teacher training courses and provide advice and support to external facilitators on teaching skills and managing groups when appropriate.
Source of expert knowledge of the current research and development in specialist field, and communication skillsSource of expert advice and practical support to specialist trainers and others across the Trust for managing complex and difficult group dynamics, complaints and resistance
Responsible for the development and delivery of a range of policies to support communication and interpersonal skills development across the organisation
Be responsible for the ongoing development of a range of new learning products including academic programmes
Strategic development of partnerships where this will contribute to the development of Maguire products and building business development/research opportunities.
Identify opportunities for the development and delivery of academic accreditation and re-accreditation processes including apprenticeship deliveryWork alongside OD colleagues to develop organisation specific learning opportunities.
Develop the MCSTU profile through collaboration with other units and groups on a national and international basis and to ensure all opportunities for collaboration and publication are optimised
Management of Resources
Responsible for the management, leadership and ongoing development of all members of the team, employed and contractors, ensuring that the team has the necessary skills to deliver the needs of the service.
Work closely with the Education Events Manager to ensure effective business management, and financial sustainability of the Maguire Team.
Represent the Maguire Communication Skills Training Unit, when required, at various meetings and events within Christie Education, regionally, nationally and internationally when required to do so.
Delivering presentations and research outputs at conferences and events.Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs.
Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needsoTeaching qualification at post-graduate level
oExperience in the delivery of creative, experiential learning, on-line, face to face and hybrid
oAbility to handle complex and difficult group dynamics and support and advise the team on handling difficult dynamics, complaints and resistance
oAbility to deliver contentious feedback to senior clinicians (inside and outside the organisation)
oSpecialist knowledge and professional legitimacy in a field associated to the work of the team
oWorking hours can be regular, but will involve additional and unsocial hours
Maguire Communications Unit - H00014
