Security and Crime Reduction Assistant - Birmingham, United Kingdom - West Midlands Trains

West Midlands Trains

Verified Company

Birmingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.

We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees.

As part of this investment we are looking to recruit a
Security and Crime Reduction Assistant, on a full time, permanent basis based in
Birmingham.

You will be responsible for coordinating CCTV throughout the company for Stations, Fleet, Safety and Security functions. You will handle, manage and process CCTV as requested and liaise with internal West Midlands Trains staff & external partners such as
the British Transport Police (BTP), Network Rail and other Third Parties regarding the provision of CCTV.

What does the job involve?

Provide support to the Security & Emergency Planning Manager & Security & Suicide Prevention Manager as required
Handling, management, and processing of CCTV across the business
Access control to all CCTV services providing and withdrawing permissions as required
Liaise with external partners such as the British Transport Police, Network Rail, Internal and external third parties as the principal contact from West Midlands Trains for CCTV
Engage with external suppliers relating to CCTV or infrastructure requests to maintain the service and availability
Liaising with West Midlands Trains management teams on CCTV requests and extraction issues
Visit locations as necessary companywide to support the above
Support any legal proceedings relating to CCTV on request
To act as the point of contact in West Midlands Trains for collating, recording and tracking CCTV for the business
Maintaining the CCTV 'chain of custody' at all times.
Liaising under legal obligations with internal and external parties to maximise the level of information available from West Midlands Trains following incidents to passengers, staff and property.
Manage performance of existing services and systems highlighting issues to the Security and Emergency Planning Manager
Supporting the Security and Emergency Planning Manager & Security & Suicide Prevention Manager to provide information on security measures across the business
Provision of reports for the Health, Safety, Security and Environment Directorate as required
Provide support to Security Management as required
Access control to Body Worn Camera (BWC) footage and to act on any requests for footage to be saved.

What skills and experience do I need to do the job?

Knowledge of CCTV procedure and protocols
Knowledge of railway environment
Security, CCTV, Policing, Armed Forces Background preferable
Strong communication skills
Able to work independently and confident to communicate with all stakeholders
Strong attention to detail and ability to multitask
Able to prioritise workloads and operate within strict timeframes

What are the salary and benefits?

Competitive salary + benefits
Free travel on all our trains and those of other train companies within our parent group company for you, your partner and any dependent children
75% off all other train company travel tickets
Retail discounts
Career development opportunities

**Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.