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    IT Infrastructure and Network Engineer - Manchester, United Kingdom - AQA Recruiting

    AQA Recruiting
    AQA Recruiting Manchester, United Kingdom

    1 week ago

    Default job background
    Description
    At AQA, we're committed to advancing education and we're committed to our people.

    As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.

    12 month fixed term contract

    You will have access from day one to an incredibly generous pension scheme with employer contributions jointly totalling up to 18.5% and 25 days annual leave allowance rising to 30 with service + Bank Holidays and Christmas.

    Come and help "Shape the Future " whilst focusing on your own personal development .

    You will be mentored by Senior Infrastructure Engineers along with exposure to networking engineering allowing you to grow and develop in a cross collaborative environment.

    Part of this role will see you on the On Call Rota where overtime pay is available.

    As an Infrastructure professional you'll be motivated with the experience and capability to support colleagues in the development, support and promotion of all things Infrastructure.

    Your ability to work collaboratively within the existing team in both projects and BAU is essential.
    Experience of supporting technical change programmes, particularly those tasked with modernising IT landscapes and the digitisation of business activities
    Excellent communicator, able to engage with colleagues, partners and business stakeholders in support of refining requirements and the development & implementation of proposed solutions
    Microsoft Cloud technologies
    Microsoft Server up to 2019
    Exchange Server 2016 – knowledge of versions up to 2019 advantageous
    Office 365 – knowledge of hybrid deployment models for Exchange / Skype for Business advantageous

    To manage and maintain cost effective, robust and secure corporate computing and networking services to cost, quality and time criteria ensuring SLAs are adhered to.

    As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.

    12 month fixed term contract

    You will have access from day one to an incredibly generous pension scheme with employer contributions jointly totalling up to 18.5% and 25 days annual leave allowance rising to 30 with service + Bank Holidays and Christmas.

    Come and help "Shape the Future " whilst focusing on your own personal development .

    You will be mentored by Senior Infrastructure Engineers along with exposure to networking engineering allowing you to grow and develop in a cross collaborative environment.

    Part of this role will see you on the On Call Rota where overtime pay is available.

    As an Infrastructure professional you'll be motivated with the experience and capability to support colleagues in the development, support and promotion of all things Infrastructure.

    Your ability to work collaboratively within the existing team in both projects and BAU is essential.
    Experience of supporting technical change programmes, particularly those tasked with modernising IT landscapes and the digitisation of business activities
    Excellent communicator, able to engage with colleagues, partners and business stakeholders in support of refining requirements and the development & implementation of proposed solutions
    Microsoft Cloud technologies
    Microsoft Server up to 2019
    Exchange Server 2016 – knowledge of versions up to 2019 advantageous
    Office 365 – knowledge of hybrid deployment models for Exchange / Skype for Business advantageous

    To manage and maintain cost effective, robust and secure corporate computing and networking services to cost, quality and time criteria ensuring SLAs are adhered to.

    Support and administer secure, robust and cost effective services including virtual and physical computing, storage and back up platforms as well as networks and communications systems.

    Utilise and configure effective systems monitoring processes to identify issues and ensure timely resolution and/or make proposals for improvements.

    Carry out and/or facilitate service and systems maintenance to ensure effective delivery of service against agreed cost, quality and time criteria.

    Take ownership of personal development activities and actively pursue cross skilling to enable flexible working between Network and Data Centre Engineers.

    Engage in supplier management meetings and tasks to ensure effective business relationships are in place and monitored against SLAs and other performance criteria.

    Identify and resolve problems and issues on existing systems, networks and platforms, fully document and contribute to analysis and review processes

    Make effective and timely contribution to and implementation of solutions designs in conjunction with Project Teams and the Standards and Architecture Team.

    Actively promote, contribute content to and support IT standards including Architecture and Security.

    To comply with all AQA's policies and other legislative requirements, including but not limited to HSE, Equal Opportunities and ISMS.

    Ensure AQA is sade and legally compliant by applying AQA's policies and other legislative requirements including but not limited to HSE, Equality, GDPR and ISMS.


    Key Performance Indicators:
    Delivery of projects in line with Cost, Quality and Time.
    Microsoft Cloud Technologies - I/P
    Virtualisation, both server and desktop - I/P
    Microsoft Active Directory and management tools such as SCCM - I/P
    A sound working knowledge of Telecoms & Networking - I/P
    Understanding of programme and project management methodologies - I/P
    Relevant vendor accreditations - HP, Microsoft etc
    • A/I
    Demonstrable ability to manage and troubleshoot data centre technologies and processes. Broad knowledge of mainstream network protocols - I/P
    Commercial awareness, ensuring value for money principles are applied to own area of work - I/P
    Expertise in resource management and risk management methodologies and processes - I/P
    Well developed, demonstrable planning ability - I/P
    Persuades and influences both internally and in external networks - I/P
    Receive feedback and learn from mistakes for continuous self-development - I/P
    Shaping Tomorrow - Looking forwards and taking calculated risks to innovate - I/P
    Demonstrable experience of a broad range of data centre technologies in a similar business environment
    • A/I
    Experience in successfully delivering enterprise class computing and networking infrastructure including high availability and disaster recovery services
    • A/I
    Experience of complex problem analysis and resolution in a high pressure environment
    • A/I
    Extensive experience of managing enterprise backup tools, SAN technologies, blade servers and datacentre ancillary services and one of the following:
    • mainstream networking technologies and telecoms
    • A/I
    A – application (it is essential to provide evidence on application for shortlisting purposes)
    P – probation About Us

    AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year.

    Our purpose is to advance education by helping students and teachers to realise their potential.

    To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.

    Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries.

    If you have query regarding Temporary vacancies, please contact:

    Hybrid Working
    We're operating a hybrid working model. This allows for our colleagues to work from two days a week in one of our offices across England.

    AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.

    Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.

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