Programme Assistant - London, United Kingdom - Energy Saving Trust

Energy Saving Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Programme Assistant (Hub Team Administrator)

Closing Date: 19 February 2023
Issue Date: 8 February 2023

Position Ref:
DH 983

Location:
Flexible, remote working possible. Home-based, or blended home/office working from any of our offices.

Salary:
£20,008 per annum (pro rata if part time. Full-time or part-time positions available).
Energy Saving Trust is an independent organisation working to address the climate emergency.

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use.

We aim to address the climate emergency and deliver the wider benefits of clean energy as we transitionto net zero.

At Energy Saving Trust we don't just offer jobs - we offer careers.

For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

As well as investing in our mission, we invest in our people and culture.

We're committed to creating an engaging, supportive, and inclusive workplace for all and providing opportunities for development, training, and growth.

We also provide a range of benefitssuch as flexible working, an employee assistance programme, and a wellbeing allowance. Please see our careers page for more information on why Energy Saving Trust is a great place to work.

The role

Business Energy Scotland is funded by the Scottish Government to provide free, impartial support and access to funding to help small and medium-sized enterprises (SMEs) save energy, carbon, and money.

As Scottish businesses try to overcome the twin challengesof record energy prices and playing their part in reducing carbon emissions, our work is more important than ever.

In this role you will answer initial enquires to Business Energy Scotland and support the administration of individual cases to ensure that service users receive timely and effective support throughout their journey.

You will be the first point of contactfor SMEs contacting Business Energy Scotland so your work will be vital in helping

them start their energy saving process.

After your initial contact with the business, you will forward enquiries to other members of the Business Energy Scotland team who will provide in-depth technical support.

What you'll do

Provide administrative support by recording key information on a range of IT systems
After you receive an initial enquiry, you will hand over the case to another member of the Business Energy Scotland team who will organise further technical support for the business.

What you'll bring

Excellent customer care skills
Demonstrable IT skills
Telephone skills/call-handling experience
Experience of working in office support operations

This is a permanent position, either full-time or part-time. Home-based or blended (home and office-based) working is possible for this role.

Energy Saving Trust offers a range of benefits to all employees such as flexible working, an employee assistance programme, and a wellbeing allowance.

Please see our careers page for more info.

For more information and to apply, please visit our website.

Applications close 23:59 on Sunday, 19 February 2023. Interviews will be held between 22-23 February 2023.
Find out more about our commitment to creating a diverse, inclusive, and equitable workplace here.

Due to current restrictions on office capacity the majority of our staff are working from home.

Will we be happy to discuss how we are managing this and the transition to a blended working model at the interview stage with you.