Customer On-boarder - Lowestoft, United Kingdom - Atkinson Moss

Description

My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business.

You will be the members 'go to' for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.

This is a fantastic opportunity, within a fantastic companyResponsibilities include * Delivering excellent customer service through maintaining good relationships * Providing knowledge and assisting with any customer enquiry * Providing support to the sales team * Reporting customer feedback, concerns and issues to Sales Manager and any other relevant department * Recording incoming email and phone enquiries rapidly and efficiently.

* Excellent telephone skills and a persuasive demeanour * Use of Word, Excel, Publisher * Gathering market and customer information as input to sales activitiesExperience: * Customer Service background within office environment * Computer skills needed preferably previous experience was computer based * Experience in contacting businesses on the phone as well as face to face - this does not involve any cold calling.

• Friday, 9am 5.