Senior IT Support Engineer - London, United Kingdom - Just IT

Just IT
Just IT
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Are you an IT Professional looking for an exciting new role?
About the Company
A leading managed services provider in the legal market, based in Central London is hiring a Junior Support Analyst.

Having been behind some of the most innovative and successful law firm launches in recent years and building long-term relationships with animpressive client base.

They have an intent to build upon an existing cloud-first strategy and to embrace an infrastructure run almost entirely from Microsoft Azure.

Position Overview


Responsibilities:


  • Providing onsite and remote assistance for the company and their clients
  • Providing day to day IT troubleshooting and proactive advice
  • Completing all regular scheduled visits and tasks, per the applicable Service Level Agreements
  • Assisting in the deployment, monitoring, maintenance, development, upgrade, and support of IT systems
Recommended Skills

  • Have ideally worked within a client facing capacity within a professional services firm
  • Three years' experience gained within a previous support role
  • Microsoft Windows Operating Systems


  • Microsoft 365 Suite

  • Exchange Online, Outlook, Word, Teams, OneDrive, SharePoint etc.
  • Mobile Device Management (Intune)
  • Configuration of hardware and the deployment of equipment
  • Basic networking and communications (LAN/WAN)
  • Incident detection, analysis, resolution, and communication
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