IT Support Assistant - Beaconsfield, United Kingdom - Bucks and Berks Recruitment
Description
Our client, a successful organization based in Beaconsfield, is looking for an IT Support Assistant to join their team.
A driving license and car is essential due to the need to visit other offices in the Bucks, Berks and Surrey area.
Duties include
- Provide first and second line support to employees both over the phone and on site based
- Prioritise IT issues as they are raised and ensure these are swiftly resolved with mínimal disruption to the business
- Regularly review and highlight recurring problems and consider potential recommendations to resolve these
- Ensure that all IT records and registers are actively updated
- Complete regular IT operational activities such as systems backups, etc
- Previous experience in a similar IT support role would be highly beneficial
- Proven working knowledge of Microsoft Office 365, Windows 10, Active Directory, Windows Servers & Networking
- Well organised and able to prioritise a busy workload
- Good communication and interpersonal skills in delivering a high standard of IT service to employees
- Problem solver and able to work independently as well as part of a team
- A desire to learn and develop further in the role
Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation.
Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for apermanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).
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