- Act as the first point of contact for sales enquiries, providing vital sales support during the fixed instrument sales and product development processes
- Manage and maintain Active Sales Leads with ION Science Distributors
- Be responsible for the administration of the CRM system (HubSpot), progressing and reporting on sales pipeline
- Support sales to ensure targets are met
- Provide post sales commercial and technical support for existing customers
- Contribute to our support documents to ensure they're clear and accurate, alongside researching and writing new content to fill any gaps
- Keep abreast of competitor offerings and market changes
- Be a product champion, internally and externally, ensuring these are represented within the company and promoted externally
- Providing product training and up to date advice to partners and distributors
- Attending trade exhibitions, conferences and meetings as required
- Support Product management with market research and technical comparison information
- Attend inhouse meetings to support with information or take notes to feedback into the wider sales team
- Support with Business Development projects and research
- Assist in booking travel and accommodation for ION Science Team Members and ION Science Visitors
- Support with hosting ION Science Visitors
- Previous experienced in sales support roles or problem solving in a technical environment would be highly beneficial, but not essential
- Have a technical predisposition, a good degree of commercial acumen and the desire to learn
- Understand the pressures of achieving sales target
- Be able to convey complex technical topics with simplicity, both verbally and in written form
- User empathy and an aptitude for using this to foster relationships that resonate
- The desire to learn new skills
- Be goal driven
- Be capable of working independently as well as in a team
- Be self-motivated and proactive in problem solving
- Have a methodical and systematic approach
- Be able to communicate effectively with technical and non-technical people
- Have pride in their work and a job well done
- Be reactive to customer needs
-
Executive Support Officer
1 week ago
Yorkshire Ambulance Service NHS Trust Wakefield, United KingdomWe are currently recruiting for an Executive Support Officer on a full time, permanent basis. · This role provides a comprehensive high-level, professional, and confidential administration service to their nominated director[s]. Acting as a positive first contact for all staff, p ...
-
Client Support Executive
1 week ago
Search Consultancy Wakefield, United KingdomAre you ready to take the next step in your career ? Search partnered with a Wealth Management/Financial Planning company who are looking for a Customer Support Executive to join their experienced team. · The business provides professional financial advice and support to their cl ...
-
Commercial Support Executive
10 hours ago
Sharp Business Systems UK PLC Wakefield, United KingdomJob Title: · - Commercial Support Executive · - Company Name: · - Sharp Business Systems UK PLC · - Location: · - Wakefield Office · - Advert Closing Date: · - Job Number: · - JO · - Work Type: · - Permanent / Full Time · We have an excellent opportunity for a **Commercial Assis ...
-
Purchasing Support Executive
1 week ago
My Purchasing Partner Wakefield, United Kingdom**Job description** · My Purchasing Partner are a well-established team of procurement consultant specialists, collaborating with clients across healthcare, education, contract catering, hospitality & leisure. We specialise in helping businesses manage their purchasing, controlli ...
-
Executive Support Officer
1 week ago
Yorkshire Ambulance Service NHS Trust Wakefield, United KingdomThe post holder will be expected to take responsibility and think independently, respond to sudden unexpected demands and use autonomous judgment and initiative to provide day-to-day support for their directors including: complex diary management, management of all correspondence ...
-
Vendor Support Executive
4 days ago
G3 Remarketing Ltd Castleford, United Kingdom Full time_**ABOUT G3 REMARKETING**_ · Established in 2009, G3 Remarketing is one of the UK's fastest growing vehicle remarketing and disposal management specialists. · With a purpose-built industry leading facility opened in 2021, the business continues to reshape the expectations of phys ...
-
Customer Support Executive
1 week ago
Elite Personnel Services Limited Birstall, United Kingdom**Are you seeking a new full-time permanent job in Customer Service as a Customer Support Executive? Would you like to work within a highly reputable, well-established company offering an outstanding benefits package? Is Birstall, West Yorkshire convenient for you? If so, this co ...
-
Customer Support Executive
10 hours ago
Elite Personnel Services Limited Birstall, United Kingdom**Are you seeking a new full-time permanent job in Customer Support? Would you like to work within a highly reputable, well-established company offering an outstanding benefits package? Is Birstall, West Yorkshire convenient for you? If so, this could be just the job for you**: · ...
-
Customer Support Executive
2 days ago
Parker Young Recruitment Ltd Gildersome, United Kingdom**Parker Young is delighted to be supporting Teleconnect Service to find a great new team member for their Customer Support team in Leeds**: · Teleconnect Service Limited are experts in the supply of integrated/ networking products and services across digital, IP and Cloud, for b ...
-
Sales Support Executive
1 week ago
Page Personnel Secretarial & Business Support Leeds, United Kingdom**Client Details** · **Description** · As the Sales Support Executive you will; · - Investigate any customers queries regarding their orders (pricing, delivery time frames, invoicing) · - Advise on lost or damaged parcels · - Issue replacements or refunds where appropriate · **Pr ...
-
Support & Configuration Executive
1 week ago
Metier Recruitment Cleckheaton, United KingdomSupport & Configuration Executive - Cleckheaton - C£20K - £28K · Our client is an industry leading provider of brand management solutions to global brands and retailers. We currently have an exciting opportunity for a Support and Configuration Specialist to join our UK team based ...
-
System Support Executive
1 week ago
EV Cargo Leeds, United Kingdom**THE ROLE**: · Join us as System Support Executive within our Commercial BPI team · As our System Support Executive, you will be the key contact for the client team on our visibility products, you will support the client team in their role as first line support and support the s ...
-
Systems Support Executive
1 week ago
Sheridan Ward Recruitment Services Leeds, United Kingdom**System Support Executive** · **£24,000 with great career progression and benefits** · A well-established company situated in Leeds are looking for a System Support Executive to join their busy expanding team. This role is working in a very experienced team working closely with ...
-
Marketing Support Executive
1 week ago
Force24 Leeds, United Kingdom**Summary of Position**: · Our Marketing Support Executives ensure we are providing 1st class support to our customers and our Internal Account Management team. This role is focused on helping customers grow and achieve their goals while providing an excellent customer experience ...
-
Customer Support Executive
3 days ago
FareShare Sheffield, United Kingdom**FareShare Go** · **Customer Support Executive** · **Reporting to**:Customer Manager · **Location**: Sheffield · **Contract**:Permanent · **Hours**: Full time, 35 hours a week · **Salary**:£22,495-£23,170 · **About FareShare** · As the UK's national network of charitable food re ...
-
Customer Support Executive
5 days ago
Post Recruitment Ltd Leeds, United KingdomPOST is partnered with a fast-growing legal technology company that is looking to grow their already, incredibly successful internal customer support team. · Our client is looking for a passionate Customer Support Executive. The role involves building strong relationships both wi ...
-
Business Support Executive
1 week ago
Afinite Leeds, United Kingdom**Business Support Executive (Part-time or Full-time) - Leeds** · Up to £40,000 (pro rata) + 22 days holiday + 1 additional day for each year of service up to 25 days + bank holidays + 8% employers' pension + laptop + continued professional development. · **The Role**: The Busine ...
-
Business Support Executive
1 day ago
Afinite Ltd Leeds, United KingdomAfinite is a leading IT Services Consultancy, who are passionate about developing and maintaining honest & collaborative working relationships with both our clients and our teams. · We believe that our reputation for providing expert & pro-active IT support, comes from the enthus ...
-
Contracting Support Executive
3 days ago
Jet2 and Jet2holidays Leeds, United KingdomPermanent · - 40 Hours · **Salary** · - Excellent · **Country** · - U.K · **What you will be doing...** · - As our **Contracting Support Executive**, your role is essential to ensuring that the Contracting Department has excellent administrative support. You'll be expected to fos ...
-
Gdpr Support Executive
1 week ago
GDPR Sentry Limited Wetherby, United KingdomBased near Wetherby, West Yorkshire, we are looking for a GDPR Support Executive to be part of a growing team providing General Data Protection Regulation "GDPR" related software, training and consultancy to Academy Trusts, Schools and Colleges. · Duties of the GDPR Support Execu ...
Internal Sales Support Executive - Royston, United Kingdom - ION Science
5 days ago
Description
Internal Sales Support Executive - Immediate Start
Location: Fowlmere, Cambridgeshire
Salary: Living wage, Age dependent
Contract: Full time, Permanent
Hours: Monday to Thursday: 08:30 - 17:00, Friday: 08:30 -15:45
Benefits:
• 25 days annual leave + Bank Holidays (annual holiday increasing with service)
• Excellent employer pension contributions of 8% after probation
• Life Assurance scheme
• In-house training
• Discretionary Annual Bonus
• Long term service awards
• Healthcare
• Monthly lunch & drinks laid on by the company
• Sick Pay
• Christmas getaways
• On-site parking
• Private Medical with AXA
• Bike Purchase Scheme
• Early finish on Fridays
ION Science has over 30 years of industry experience designing, manufacturing, and supplying PID gas sensors, gas detection instruments and leak detectors for a wide range of industries and applications. We pride ourselves on being a fun, friendly people-orientated organisation and a great place to work with core company values.
Our modern, state of the art headquarters is based in Fowlmere, 10 miles south of Cambridge.
This is a fantastic opportunity to join our growing Team and be part of a well-recognised brand associated with quality.
Internal Sales Support Executive - The Role:
Your primary role will be supporting our global sales team with word class pre and post-sales support. To achieve this, you will be working with a cross-functional team of scientists, engineers, sales managers and marketers, proactively learning and becoming an expert on our range of instruments.
You will use this expertise to advise our customers verbally, via email and through the creation of marketing content and sales tools. You'll also act as the bridge between our users and our product teams to ensure we're acting on their feedback and continually driving the development of the product.
Tasks and Responsibilities:
Internal Sales Support Executive- Candidate specification:
This is a hand's-on production role and the person appointed will:
Our Core Values:
FUN - EMBRACE CHANGE - RESPONSIVE - RESPECTFUL - CHALLENGE - COMMITTED
If you feel you have the necessary skills to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV for consideration in the first instance.
Due to the high level of CVs that we receive, we regret that we will not be able to contact you unless your CV is being progressed to interview stage.
No agencies please
