Inbound Sales Advisor - Northampton, United Kingdom - HYBRID CONNECTIONS LTD
Description
We currently have an exciting Hybrid working opportunity for a experienced Inbound Sales Advisor to join our well-established client.Working for a FCA regulated business you will support in the Sales team with providing a high standard of customer servicein-line with the company visions and values.
As a Inbound Sales Advisor you will be offered the basic salary of £25,375 per annum, will work Monday to Friday, 9:00 am to 5:30 pm and one in three Saturdays from 9:00 am - 2:00 pm.
As an experienced Inbound SalesAdvisor you will demonstrate clear passion and drive to convert sales and provide a first class service.
Responsibilities for this Inbound Sales Advisor will include:
- Take inbound service calls to support existing customers with post-sales support, including policy changes, cancellations and general queries
- Take inbound sales calls from prospective customers who have generated quotations, either from one of our partners, a comparison website, or directly from our website
- Take inbound renewals calls from existing customers, supporting them in a range of insurance policy renewals
- Follow sales, customer services, and renewals processes through to completion, making sure card payment details and Direct Debits are completed accurately
- Follow all compliance and quality standards
Experience for this Inbound Sales Advisor role:
- Excellent communication and persuasion skills, with an ability to build rapport quickly with customers and colleagues
- Previous Inbound Sales experience
- Previous experience working with FCA regulations
- Logical thinking and an aptitude for problem solving
- Strong prioritisation skills, focused on meeting targets
- Ability to be part of a team, working in collaboration with your colleagues
- Strong literacy and numeracy skills
- Ability to work well under pressure
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