Jobs

    IT Support - Sheldon, Derbyshire, United Kingdom - Meridian Business Support

    Meridian Business Support
    Meridian Business Support Sheldon, Derbyshire, United Kingdom

    1 week ago

    Default job background
    Description
    Monday to Friday - shifts between 07:00 - 17:30
    Hybrid working offered
    No bank holiday workingrequiredBenefits:
    25 days holiday plus your birthday day off after 1 years' service
    Pension scheme & Life assurance
    Great online training academy
    Employee focused company with progression opportunities

    As anIT Service Desk Analyst,you will bethe 1st line support for the whole company,you will ensure asmooth running of IT systemsthroughout the business.

    Working as part of the IT team,answering calls from colleaguesto provide remote access support on a full spectrum of IT problems coveringsoftware, hardware, mobile devices, laptops, desktops, printers, and networks.

    You will need to take ownership of calls, providing excellent customer service to colleagues and understand when toliaise with 3rd party providersto facilitate resolutions where external support is required to resolve the issue.

    IT Service Desk Analyst - Experience & Attributes:
    Customer focused, ideally with experience of working on a 1st line service IT desk
    IT support experience on ERP (Enterprise resource planning) systems
    Solid understanding of Microsoft packages & Windows environment in a retail/warehouse setting
    Experience of providing support on Hardware - desktop, laptop, handheld, mobile and telephony.
    A flexible approach and an ability to work under pressure
    Proactive approach and a natural flair for building relationships with customers
    PLEASE APPLY ONLINE TODAYand a member of the team will be in touch

    Technical support analyst, information technology specialist, system administrator, IT help desk, network administrator, desktop support, IT support


    Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list.

    Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK #J-18808-Ljbffr


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