Ultrasound Clerical Officer - Wakefield, United Kingdom - The Mid Yorkshire Teaching NHS Trust

The Mid Yorkshire Teaching NHS Trust

Verified Company

Wakefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will be responsible for designated clerical duties in the department and will work with the team leader to coordinate working rotas for sonographers, taking into account annual leave, study leave and other commitments to ensure that services are staffed according to need.

Ensuring compliance with the Trust Access Policy and sickness notification policy and that minimum staffing levels are not compromised.

Play a lead role with administrative tasks in the department e.g., utilising IT systems in line with the departments Key Performance Indicators.

Promote effective customer focused communication with patients and service users.

To respond to telephone and / or face to face enquiries complying with departmental guidance. Request, cancel and re-arrange appointments in line with local and national targets.

To assist with the confidential management of all types of patient record and ensure that all documentation is returned to the appropriate department is accurately complete and promptly dispatched.

To be responsible for the accurate and timely storing/scanning of records, e.g., referral letters.

To report maintenance and domestic repairs to appropriate wards/departments on instruction from the departmental manager. Assist with the preparation of patient records for outpatients in a timely manner as and when required.

Operate trust IT systems ensuring correct data is held on the departmental database & Trust systems, and update as necessary.

The post holder will give relevant assistance and training as and when required to support all colleagues.

To arrange transport as necessary for the patient in accordance with requirements of the department. To carry out general administration duties and provide clerical assistance, as required. To send and receive scanned clinical documents/faxes in a safe haven environment as per Trust policy. Ensure that all hospital records are tracked and booked using the Trusts File Tracker computer system.

Receive, sort and distribute goods and post delivered to the ward/department. Attend regular departmental meetings. Attendance at least half of the meetings each year is an expectation.