- Standard pension auto enrolment
- Additional day off for your birthday
- Liaise with Project Managers
- Log service calls and issues
- Execute all elements of the installation process to provide extraordinary customer experience
- Be the point of contact to follow-up any issues arising during installations
- Undertake the collection of monies from customers related to installations
- Support to ensure any outstanding works are completed within a reasonable time-period
- Support in the complaints process (where applicable) to ensure complaints are closed down quickly
- Previous experience of dealing with customer complaints desirable
- Debt collection experience desirable
- Previous experience working within an engineering or installations industry desirable
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Customer Advisor Training - Redditch, Worcestershire, United Kingdom - We Are Workforce Ltd
Description
Job Title:
Customer Service Advisor
Hours:
Monday to Friday 9am-5pm working 37.An excellent opportunity has arisen to work for a UK market leader based in their Redditch office.
Our client is a family run organisation that was founded 30 years ago and offers customers full support every step of the way and also provides solutions that are tailor-made to meet customer needs.
They are looking for an experienced Customer Service Advisor to join their busy and fast paced team on a permanent basis.
22 days holiday plus bank holidays