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    Technology Engineer - London, United Kingdom - Moody's Investors Service

    Moody's Investors Service
    Moody's Investors Service London, United Kingdom

    2 weeks ago

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    Description
    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. At Moody's Analytics Know Your Customer (KYC) / Know Your Supplier (KYS), we solve problems that matter.

    We are a cross-functional team of sales and marketing, technology and product professionals who are all passionate about preventing criminal infiltration of the world's financial system and bringing transparency to global supply chains by detecting fraud, terrorism, human trafficking, and other criminal threats.

    We combine the agility, passion, and dynamism of a startup with the strong positioning and stability of an established institution, providing our people with dynamic career paths and mobility options across the globe, all while having access to the entire Moody's network.

    We empower our people and are committed to helping them reach their goals

    Collaborative Project Engagement:
    Work closely with Project Managers, Customer Success Managers, and Product Specialists to gather and understand clients' business requirements. Participate actively in project planning and execution phases.

    Solution Design and Implementation:
    Document and implement tailored solutions that align with clients' needs and project objectives. Leverage technical expertise to configure and deploy the company's KYC products, ensuring seamless integration with clients' existing systems.

    Platform Deployment and Upgrades:

    Assist in the implementation or upgrading of the company's SaaS platform for clients, utilizing various integration methods such as API, SFTP, and other internal solutions.

    Ensure smooth transition and minimal disruption to client operations during deployment activities.

    Technical Support and Training:

    Provide ongoing technical support to clients, including troubleshooting issues, conducting training sessions, and addressing queries related to product functionality and configuration.

    Act as a subject matter expert and a trusted advisor to clients throughout the implementation process and beyond.

    Quality Assurance and Testing:
    Participate in testing activities to validate solution performance and ensure compliance with established quality standards. Actively contribute to the enhancement of the company's product suite and knowledge database. Provide feedback on product features, documentation, and project methodologies to drive continuous improvement and innovation within the organization.

    Client Relationship Management:
    Foster positive relationships with clients by delivering high-quality service, addressing their needs promptly, and exceeding their expectations


    Educational Background:
    Bachelor's degree in engineering, computer science, or a related IT field is required. Experience in the banking, financial services, or insurance industries is highly desirable.

    A solid understanding of financial instruments and their associated regulatory requirements within the banking or insurance sectors is essential.

    Familiarity with Anti-Money Laundering (AML), Know Your Customer (KYC), Anti-Bribery & Corruption, and Exposed Person risk management practices is highly advantageous.

    Previous exposure to software development, with a good understanding of software development processes and methodologies.
    Strong knowledge of database interfaces and the ability to work with tools like Postman and XML.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

    Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position.

    Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. #
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