Senior Administrator - Nottingham, United Kingdom - Tate Recruitment Nottingham

Tate Recruitment Nottingham
Tate Recruitment Nottingham
Verified Company
Nottingham, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Senior Administrator


Do you want a hybrid role as a Senior Administrator working at home and in the City Centre and Clifton? This is a really exciting temporary role until mid-December 2023 working within Disability & Inclusion Services.


The role is paying £13.50ph and is 30-37 hours a week with flexibility of hours during a Monday to Friday working week.

The role is temporary so please be available to start immediately.


Skills Required:


  • Strong interpersonal and customer care skills
  • Excellent levels of accuracy
  • Ability to manage a fluctuating workload and to prioritise tasks in response to competing demands.
  • Ability to work as part of a diverse team and with key stakeholders both internally and externally.
  • Ability to respond sensitively and appropriately to anxious and distressed individuals and use initiative appropriately when dealing with enquiries and making referrals.
  • Highly numerate, with proficiency in interrogating complex data sets and the ability to produce concise and accurate statistical report.
  • A working knowledge of equality legislation and of good practice to promote equality and diversity in a service provider setting.
  • Experience in a customer service/ reception role and/or administrative and financial capacity
  • Experience in dealing with people face to face and who may present in a distressed way.
  • Demonstrable experience of the ability to remain calm and focussed under pressure of time constraints.
  • Demonstrable experience of successfully working on own initiative and in a teambased environment.

Main Duties

  • To support the development and implementation of a range of administrative tasks within the Disability and Inclusion Services Division
  • Updating of records together with management of bookings and filing of correspondence
  • Providing administrative support for the Autism Support Service, managing the designated mailbox, dealing with phone calls and arranging appointments.
  • Responding sensitively to enquiries from diverse backgrounds for information about support offered by the wellbeing, disability support, financial support teams.
  • Assisting with maintaining accurate records and updating correspondence.
  • Processing payments and raising invoices relating to the provision of the specialist services, maintaining accurate and uptodate records.
  • Provide administrative support to broader Departmental Activities including Team Leader Meetings / project work to anyone who has recently disclosed a disability to the service.

Job Types:
Full-time, Part-time, Temporary contract

Contract length: 12 weeks

Part-time hours: 37 per week


Salary:
£13.50 per hour


Benefits:


  • Flexitime
  • Free parking
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Nottingham: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
Hybrid remote in Nottingham
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