Community Host - London, United Kingdom - Vivify Venues

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    Description

    Community Host / Leisure Assistant - Harris City Academy - Crystal Palace, London

    Job Type: Part Time, Zero hours contract

    Salary: £8.60 - £11.44 per hour

    Who Are We? We are committed to improving people's well-being and creating a positive impact. Our goal is to motivate individuals to lead fulfilling lives, foster community unity, and assist schools in generating essential revenue.

    We take pride in simplifying the process for schools to rent out their sports and leisure facilities, and our Community Hosts are dedicated to delivering outstanding service to facility users.

    Job Purpose: To greet our Renters and their groups at the school's facilities, ensuring all amenities are set up promptly for each group to enjoy their visits.

    Role and Responsibilities:

    • Deliver a top-notch experience for our renters, ensuring all visitors have a pleasant and memorable time. Aid renters in preparing facilities for events and activities, from setting up equipment to ensuring safety measures.
    • Perform light cleaning duties to maintain the school's premises, ensuring they are left in good condition. This includes simple tasks such as tidying up and securing the premises after use.
    • Ensure the security and safety of the school premises by managing access, ensuring gates and doors are securely locked at the end of the shift.
    • Conduct regular health and safety inspections, reporting any issues promptly to uphold the school's standards and ensure a safe environment for all individuals on-site.
    • Receive comprehensive training to effectively carry out responsibilities, including familiarization with the school site, safety protocols, and customer service standards.
    • Be willing to support the school, renters, and the team beyond listed duties to enhance service quality and work efficiency.

    Who Are We Seeking?:

    • We take pride in our impactful work and are dedicated to our communities. We seek individuals who share our passion and commitment to delivering exceptional service.
    • We tackle challenges head-on and always find solutions to overcome obstacles.
    • We prioritize simplicity in our processes, ensuring efficiency in all aspects of our operations.
    • Organized, proactive, and adaptable to provide superior customer experiences to our renters.
    • Interested in professional growth, constantly seeking improvement and engaging in learning opportunities.
    • Effective communicator, capable of representing our organization professionally with schools and renters.

    What We Offer:

    • Uniform provided
    • Employee recognition programs
    • Access to corporate well-being program with counseling services
    • Mileage allowance for travel between partner school sites
    • Free staff parking
    • Referral bonuses and staff voucher schemes
    • Opportunities for career development and training

    Process:

    1. Complete a brief questionnaire and submit your CV

    2. Telephone interview arrangement

    3. Successful candidates undergo an Enhanced DBS check provided by Vivify

    4. Start date confirmation and training initiation

    Safer Recruitment Policy.

    Please be advised that this role requires an Enhanced DBS check before commencing your assignment.

    Benefits:

    • Company-sponsored events
    • Company pension plan
    • Referral program