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    Hotel Manager - London, United Kingdom - The Cumberland Hotel

    The Cumberland Hotel
    The Cumberland Hotel London, United Kingdom

    3 weeks ago

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    Description

    The Role

    Looking for a Hotel Management role that just a little bit different? We are looking for an extraordinary Hotel Manager to join our vibrant Cumberland team This is a key role in a flagship property, providing support to the GM and team across the hotel.

    You will be responsible for the execution of the day-to-day operations within Front of House, F&B (incl. M&E Operations, Kitchen, Security, and outsourced Housekeeping), developing a high performing and engaged team to optimise customer satisfaction, revenue and profit. Accountable for guest and team engaement and satisfaction, people will be your priority, as will being an ambassador for our brand and company values.

    What we look for

    This is not a role for a first time Hotel Manager - we are looking for previous experience in a similar lifestyle property, where you have been responsible for multiple department managers, successfully delivering both people and revenue targets. Previous experience in volume casual dining would be desireable, as would previous experience of growing brands. In addition, we would like you to be able to demonstrate:

  • Excellent leadership skills
  • Attention to detail
  • Great communication skills
  • Organisational/planning skills
  • Ability to lead and motivate
  • Capacity to problem solve
  • Business acumen – able to see the bigger picture
  • Good numerical skills
  • Work well under pressure

    • What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Paid volunteering days
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • many more
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