Client Support Executive - Blackpool, United Kingdom - Greydoor Publishing Ltd
1 week ago
Description
About us
The role:
We're looking for an ambitious individual to join our existing Client Services team as a Client Support Executive.
The main purpose of the role is to ensure that our clients submit their assets in a timely manner and to our brand standards.
This is coupled with being the main point of contact for your allocated client accounts, providing them with information and support where necessary and managing their expectations effectively.
What you'll be doing:
- Gathering and reviewing artwork content before submitting it to our design team (please note you do not need design or creative skills yourself).
- Keeping clients informed about the production progress.
- Controlling the cadence of client communication to ensure project completion within the set timescale.
What you'll need to have:
- A proven ability to adhere deadlines.
- A professional and confident approach when communicating with colleagues and clients.
- Meticulous approach to your attention to detail and organisation skills.
This role will require you to work a slightly later shift on two days of your working week, to ensure timely and effective communication with our international clients. This is usually on Tuesday and Thursday (Friday is always a 5pm finish).
If you feel this is you, please send your CV so we can consider your suitability for an interview.
Salary:
From £22,000.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- Onsite parking
- Transport links
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location:
In person
Reference ID:
CSS24
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