Freight Coordinator - Burton-on-Trent, United Kingdom - Capella

Capella

Verified Company

Burton-on-Trent, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Freight Coordinator
Up to £32,000 | Permanent | Burton On Trent

Hours Of Work
9am - 5.30pm Monday - Friday. 3 days to be based in the office, 2 days working from home after probation

About The Role
The key focus of this role is to deliver support to UK Sea Freight Product supporting Sea Freight

Senior Management with maintenance and distribution of cost pricing and efficient delivery

of sales pricing to relevant stakeholders.

Specific Responsibilities

Liaise with customers, other offices including overseas (internally and externally), agents, shipping lines and haulers.
To be the first point of contact and to action all incoming calls from all internal/external customers.
Respond to all internal/external customer enquiries promptly and professionally and escalate where necessary
Provide support and cover for the rest of the departments during absence periods as and when required
Liaise with stakeholders to formulate and provide Sea Freight quotes in timely manner
To provide and maintain and in depth understanding of the Sea Freight product including Incoterms
To demonstrate a high quality of excellent service
To ensure you have knowledge of exchange rates and maintain your knowledge daily to ensure this is up to date

About You

We are looking for a minimum of 3 years experience in the Freight forward industry with a knowledge of Incoterms.

You must be a team player with excellent communication and time keeping skills. If you have a CIPS Level 3 or above this will be a distinctadvantage but not a necessity.