Assistant Director Admissions - Birmingham, United Kingdom - Birmingham City University

Birmingham City University
Birmingham City University
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:


  • Joseph Priestley Building
    Salary:
- £66,840 to £72,653 per annum
  • Permanent
    Post Type:
  • Full Time
    Release Date:
  • 11 March 2024
    Closing Date:
hours BST on Sunday 07 April 2024
Interview Date:


  • To be confirmed
    Reference:

ROur new Assistant Director Admissions has a crucial role to play in the fast-developing story of Birmingham City University, overseeing the best possible customer experience for prospective students.


Technically strong and with a proven ability to identify opportunities and challenges through data, you will also have an eye on how we might do things differently - the innovations and emerging technologies that could make our work even better.


The Assistant Director Admissions is part of the Senior Leadership Team, deputising for the Director when required, and undertakes a vital role in how BCU is positioned as a compelling destination for prospective students.


BENEFITS
In return for your dedication and hard work, you can expect great ongoing personal and professional development plus the following main benefits:

  • Generous annual leave entitlement
  • 40 days including bank holidays and Christmas/New Year closure
  • DC Pension Scheme, known as "BCU Support Services Retirement plan"
  • Sickness/absence entitlement
  • Library facilities on all campuses
  • Life Assurance
  • Personal Accident
  • Travel card scheme
  • Car parking
  • Cycle to work scheme
  • Car share scheme
  • Catering facilities

KEY RESPONSIBILITIES
You will have a consistent focus on ensuring an outstanding customer experience.


As Admissions lead for the University, you will communicate regularly with internal audiences, providing expert advice at a senior level and work closely with the academic community in the best interests of the applicants and the University.


Some of your key responsibilities will also include:

  • Provide strategic leadership and operational oversight of Admissions across UG and PG markets, and various modes of study, managing peaks in demand.
  • Develop and maintain crucial data related to the student journey for use in improving customer service.
  • Drive the development and implementation of the University's offer making strategy.
  • Play a key strategic and operational role in the delivery of Confirmation and Clearing across the University each year.
  • Establish a customer service culture, seeking feedback from academics, students and stakeholders and adjusting services to reflect customer needs and requirements.

EXPERIENCE

  • First degree plus postgraduate qualification or significant comparable experience
  • Demonstrable and deep understanding of admissions and student recruitment in the Higher Education sector
  • Evidence of operating effectively at senior management level, with the ability to lead a high performing team.
  • Strong communication and interpersonal skills written and verbal with proven ability to engage with and influence senior colleagues.
  • Resilience and the ability to remain calm, professional and focused at all times.

Further details:


  • Job Description
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