Medical Secretary - London, United Kingdom - Nightingale Hospital

Nightingale Hospital
Nightingale Hospital
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Medical Secretary:
Job description

Job Title:
Medical Secretary

Location:
Nightingale Hospital, 11-19 Lisson Grove, Marylebone, London NW1 6SH

Department:
Medical Secretary


Salary:
From £27,000 p.a, plus £4,000 London Allowance p.a (pro-rata for part-time roles).

Working hours: 37.5 hours per week.

Closing date: 17 March 2023

About us


Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years' experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings.

Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions.

Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations.


We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe.


About the role:
Medical Secretary


Your purpose is to provide outstanding medical secretarial and administrative support for the Consultant Psychiatrists clinics, helping them to deliver the best possible experience through their consultations with patients.


The position will require an enthusiastic attitude and readiness to learn and we are particularly looking for someone with a keen eye for detail as the role is very much focused on typing and editing correspondence and ensuring results are processed and conveyed accurately.


Position in organisation

  • Reports to the Medical Secretary Supervisor with a dotted line to their assigned Consultant Psychiatrists
  • Liaison at all levels with Consultant Psychiatrists, patients and their family members, administrative staff and the multidisciplinary team

Key tasks/Scope of the role

  • Secretarial
  • Quality & Communication
  • Training & Development
  • Health & Safety
  • Clinical Governance
  • Other

Duties and responsibilities

1. Secretarial
1.1 Diary Management for Consultant Psychiatrists

1.2 Timely preparation of all documents in accordance with the role and duties

1.3 Nightingale Hospital clinic preparation; including room bookings, appointment sheets, patient notes and messages

1.4 Preparation of medical reports, discharge summaries and insurance paperwork for Nightingale Hospital patients

1.5 Photocopying, scanning, faxing and distribution of paperwork relating to Nightingale patients

1.6 To maintain an organised and effective filing system

1.7 To create and update any secretarial templates as required

1.8 Prioritisation of daily workload

1.9 Replenishment of stationary requirements

1.10 Ensuring appropriate handover/guidance is available for those who cover the role

1.12 Collecting notes from wards, completing discharge summaries and taking completed files to medical records for archiving in relation to Nightingale patients

1.13 Providing cover for secretarial colleagues as and when appropriate


2. Quality & Communication
2.1 Knowledge and understanding of Nightingale Hospital values

2.2. Documentation must be presented in accordance with the guidelines of Nightingale Hospital branding and relevant standards of the Consultant Psychiatrist

2.3 All tasks and requests relating to the service are completed in a timely and professional manner

2.4 Strict confidentiality in all undertakings in relation to the position must be adhered to at all times

2.5 To participate in any quality audits undertaken by the Hospital

2.6 Maintain a high level of verbal and written communication within the scope of the position

2.7 Polite and approachable manner when dealing with patients, families and colleagues

2.8 External liaison with other professionals in relation to the position


3. Training and Development
3.1 Responsibility for completing all mandatory training including e-Learning and attendance at Breakaway Workshops

3.2 Attend regular performance reviews with the Line Manager and an annual appraisal

3.3 Identification of any skill deficits which will require some training and support


4. Health and Safety
4.1 Report any health and safety issues to the Line Manager that impacts on the immediate work environment or patient areas

4.2 Be aware of any health and safety policies and procedures relating to the role and use of equipment

4.3 Be aware of the fire procedure relating to the area and carry the fire alarm key whenon duty


5. Clinical Governance
5.1 To be aware of and practice in accordance with Care Quality Commission Regulations

5.2 To communicate appropriately with all patients, young persons and vulnerable adults and their families and ensure a safe environment is maintained at all times

5.3 Report any concerns around patient safety to the Compliance Manager or a senior colleague


6. Other
6.1 To recogn
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