Policy Review Specialist - Haywards Heath, United Kingdom - First Central Services

First Central Services

Verified Company

Haywards Heath, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:

Haywards Heath
Salary:

- £21,945 plus 4 weeks training, progression and company benefits

Department:
Customer & Operations

We're First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

Do you enjoy letting your inner Sherlock Holmes loose, investigating issues and asking questions? Love nothing more than mixing up the work you do in your week? If you're results orientated, have a keen eye for detail and a customer service background, don't stop here...

keep reading

We're growing and 2023 looks like another bumper year.

We're looking for
12 new colleagues to join us, starting on
Monday 10th July 2023.
Working in our Policy Analysis team as a Policy Review Specialist, you'll be based in our Haywards Heath, West Sussex office.**So, what does the Policy Analysis team do we hear you asking? They're responsible for checking policy information to make sure customers have the right cover at the right price.

As a Policy Review Specialist you'll be busy.

On the phones and through admin you'll help customers through a journey to confirm all their details are right and there are no gaps.

Whether you're new to the insurance world or are already experienced, you'll learn everything you ever wanted to know about insurance in our comprehensive
4-
week training induction

It's a jam-packed package:
two weeks' classroom training and two weeks in the team, shadowing colleagues and supporting them. And, this could just be the beginning of your exciting First Central career.

We'll give you a roadmap so you can see where you could go after starting in our Policy Review department.

You won't be disappointed.

Sound good so far?
Here's what can we
offer you:

Starting salary of £21,945 plus
many fantastic company benefits*
Increase in salary after you've passed probation and further development
in line with our
progression matrix*
All the training and coaching you'll
need to be a star
in your role*
Our business is ambitious; we're
thriving.
So, you'll
have excellent career progression opportunities
in our fast-
paced teams*
Three days a week** working from home
once **you're
trained
and you've
passed probation

-
Monday to Friday working
, hours from 8:30am to 5pm**-
A fun, energetic and lively working environment

Intrigued? We
want to hear from you and
are open to all levels of experience**
What a
Policy Review Specialist does**:

You'll cast your eagle eye over insurance policies to check customer details are correct
You'll update and revise customers' policy details, making any adjustments needed
We're all about the customer; you'll give great customer outcomes and get things right first time. It's in your DNA

Your s
kills & e
xperience:

We'd love you to have worked in a customer services role before or in a similar environment but it's not essential
People are at the heart of everything we do. You'll be a people person
You'll be a great communicator with a sharp eye for detail
Organisation, timekeeping and structure are second nature to you
You're not fazed by computers and software
You're eager to learn and develop through continuous training
This is just the start. Imagine where you could end up The journey's yours _

**What can we do for you?
**We believe we can offer you a great working environment as we're so passionate about our people. Here are just some of the benefits and perks that we offer

Fantastic training and development opportunities
Employee benefit packages to suit your lifestyle
Flexible working
YOUday we give you an extra day off to celebrate a special day
The opportunity to take a paid day off each year to do charity work
A health cash plan
Help with travel expenses
The opportunity to buy additional holiday
Company pension scheme
Group life assurance
Enhanced maternity and paternity pay
Professional subscription fees paid

Employee wellbeing is high on the agenda here too.

We provide discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home.

In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Talent team.