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Cannock

    Pension Specialist - Cannock, Staffordshire, United Kingdom - Tudor Employment Agency

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    Description
    This is a full-time temporary position.
    Prior utilisation of a CRM
    Waste industry knowledge
    Experience with IT/ CRM systems
    Have GCSE's in English/Maths (or equivalent) at Grade C or above
    Ensure that all customer activity/communication is logged in Sales force to provide visibility to other stakeholders Regularly communicate with the Operational Teams to keep them informed of customer relationship activities (and root cause analysis) associated with their Depots
    Understanding fully the reason for the customer's call and their concerns and creating actions to ensure that all TTT risk is minimised and the customer is retained
    Respond appropriately to all Sales force cases and customer communications in a timely manner achieving the corporate KPI's set
    This is a full-time vacancy, working Monday-Friday 8AM-5PM.
    69 per hour.
    In order to be considered for this position or for further information please contact our Commercial team on extension 1020 or 1004 or submit your CV to , quoting ref TEAVEOCSS/18

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