Support Worker - Leeds, United Kingdom - Turning Lives Around

Tom O´Connor

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Tom O´Connor

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Description

Job Title :
Floating Night Support Worker

Team :
OWL Core & Cluster, with locality specific outreach support

Responsible to :
Core & Cluster Team Leader


Responsible for :
N/A

Hours : 38.5


Salary :
£20,020

Leave : 25 days, rising to 30 days after two years


This role is part of Young People's Housing Related Support Service Our Way Leeds (OWL), delivered by a consortia of service providers.

The consortia have GIPSIL as the lead provider alongside Foundation and Turning Lives Around.

OWL provides a wide range of interventions to prevent homelessness, four types of supported housing and pre and post-tenancy support schemes for young people & young people leaving care including unaccompanied asylum seeker children.

Young people can be single, young families or couples.


Purpose of the job


The post holder/s will be expected to work as part of the OWL core & cluster team maintaining a close working relationship with other colleagues, young people and external agencies.

You will be part of an overnight team providing support to two core & cluster services alongside an additional night support worker.

Post holders will be based at one of the core provisions within LS7 and LS11 with a flexibility to attend the organisation partner core schemes as required.

You will work nights alongside a 24/7 provision on a rota basis to enable cover and support, respond safely and effectively to requests for service, emergencies, and/or to meet complex and changing support needs.


Key Responsibilities

  • You will work alongside Night Support Workers to ensure young people are placed in a safe and secure setting.
  • You will help ensure safety and security for young people and premises during the night.
  • Assis to address and manage risks to individuals and provide practical support.
  • To remedy or make safe any housing management issues and provide emotional support.
  • To be able to respond to the health and wellbeing of all young people reporting any serious/emergency concerns.
  • To be able to respond appropriately to emergency situations.
  • Liaise with agencies and contractors to carry out emergency repairs.
  • To provide young people with assistance and support as required.
  • To work within, adhere and promote OWL's Safeguarding policies to ensure that young people are safe from harm and abuse.
  • Ensure that case records are maintained for each service user in line with both OWL and either Gipsil, TLA or Foundation policies on Confidentiality and Professional Boundaries.
  • To ensure all Health and Safety policies, practises and procedures are implemented

General

  • To ensure accurate and timely record keeping on the systems used.
  • To take part in regular, reflective supervision and appraisals to ensure both the delivery of a good quality service and personal and professional development.
  • To attend any required training that will increase knowledge and proficiency in your specified area of work.
  • To attend any meetings as deemed necessary by management.
  • To work collaboratively and restoratively with colleagues, stakeholders, service users, consortium partners and other agencies.
  • To contribute to the effective monitoring and evaluation of OWL services ensuring all outcomes are evidenced.
  • To work within the organisational policies, procedures and values, including the organisations' Equality & Diversity Policy, promoting diversity and difference in all aspects of work.
  • To ensure all H&S Policies are implemented.
  • To at all times represent the organisation in a positive and professional manner.

Physical Conditions

  • OWL operates a none smoking policy. However, post holders may need to work in parts of the building which are approved for young people to smoke i.e. bedrooms.

Social Conditions

  • This is night post whereby the normal working hours are between 8.00pm and 8.00am or 10pm and 8pm (organisation dependent) The hours of work are primarily determined by the needs of the service and are worked on a rota basis, which will include weekend and bank holiday working ( see Appendix one).

PERSON SPECIFICATION

PERIPATETIC PROJECT WORKER

Experience, Skills & Abilities

Essential

  • Has a commitment and enthusiasm for working with young people from complex backgrounds
  • Ability to maintain records as per requirements of the service contract and internal requirements
  • Willing to learn and develop in a proactive and professional way to deliver to the core principles and values of OWL
  • Builds and maintains effective working relationships with young people, communities, colleagues, partner agencies and other stakeholders
  • Manages and ensures clear professional and emotional boundaries are established
  • Ability to follow instructions and provide practical and emotional support to young people
  • Builds trust and has respect for others, and shows an awareness of the impact of own behavior
  • Can demonstrate an understanding and sensitivity to diverse needs of others and treats e

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