- Competitive Salary: On offer is a competitive starting salary of £30,000 per annum + bonuses.
- Holiday: 28 days including Bank Holidays.
- Pension: standard government pension scheme.
- Free Parking: they provide onsite free parking.
- Accurate entry of orders in SAGE system, including order acknowledgements and resolution of customer issues.
- Deliver outstanding customer service through phone and email communications and manage sales office mailbox.
- Collaborate with internal departments for problem-solving and timely results delivery.
- Uphold company procedures and processes consistently.
- Have inspirational leadership, mentoring, and coaching to achieve goals, following a structured performance review process.
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Customer Service Manager
3 weeks ago
Fusebox Kilmarnock, United Kingdom Full timeSales Office Manager Ready to start on an opportunity for a fast-growing UK circuit protection company? · We are looking for an enthusiastic, dynamic, self-motivated Sales Office Manager to manage a team of 2, in a fast-paced sales office at the heart of the FuseBox distribution ...
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Facilities Management Services Coordinator
3 weeks ago
Mitie Prestwick, United Kingdom**Facility Management Services Coordinator (FMSC)** · **Responsible To**:Operations Manager** · **Location: NATS Prestwick**: · **Subordinates: None**: · **Principle Accountabilities**: · - Administration of subcontractor callout (normal and emergency) and subsequent service docu ...
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Services Manager
2 weeks ago
Enable Scotland Glasgow, United Kingdom Full timeServices Manager · Location: Hybrid working with office base in Glasgow, G51 1DR. · Salary: £34,000 per annum. · Contract: Full Time - 35 hours per week. · Enable is one of the most impactful social care charities in the country, providing self-directed and human rights-driven s ...
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Services Manager
2 weeks ago
Enable Scotland Glasgow, United Kingdom Full timeService Manager · Location: West of Scotland - Hybrid working with office bases across the West of Scotland. · Salary: £34,000 per annum plus additional expenses. · Contract: Full time, permanent. · Enable is one of the most impactful social care charities in the country, providi ...
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Services Manager
2 weeks ago
Enable Scotland Motherwell, United Kingdom Full timeServices Manager · Location: Office base at Eurocentral, North Lanarkshire (ML1 4UF). · Salary: £34,000 per annum. · Contract: Full Time - 35 hours per week. · Enable is one of the most impactful social care charities in the country, providing self-directed and human rights-drive ...
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Service Manager
3 weeks ago
Domus Recruitment Ltd Glasgow, United KingdomDomus Recruitment are working with one of our clients to source this really exciting opportunity based in Glasgow. We are looking for a Service Manager in Glasgow, which supports adults with Learning Disabilities & Autism. · As a leader you will support other colleagues in the de ...
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Services Manager
3 weeks ago
Enable Scotland Largs, United Kingdom Full timeService Manager · Location: Largs, North Ayrshire. · Salary: £34,000 per annum · Contract: Full time, permanent. · The Best in You Brings Out the Best in Me · Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabil ...
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Services Manager
3 weeks ago
Morgan Hunt UK Limited Glasgow, United KingdomMorgan Hunt are currently recruiting for a Services Manager for a charity based in Glasgow. · You will be working for a small charity who provide accommodation and support services to their clients. Their aim is to surround and encourage their clients with courage, compassion an ...
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Service Manager
1 week ago
East Ayrshire Council Kilmarnock, United Kingdom Full timeJob Description · The role requires an experienced manager and qualified social worker who is educated to degree level/or has demonstrable relevant experience. · Passionate about supporting people and helping every individual achieve their outcomes, you will provide leadership, s ...
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Service Manager
1 week ago
East Ayrshire Council Kilmarnock, East Ayrshire, United KingdomJob Description · The role requires an experienced manager and qualified social worker who is educated to degree level/or has demonstrable relevant experience. · Passionate about supporting people and helping every individual achieve their outcomes, you will provide leadership, ...
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Service Manager
6 days ago
East Ayrshire Health and Social Care Partnership Kilmarnock, East Ayrshire, United KingdomService Manager - Mental Health & Learning Disabilities - EAY09929 · Vacancy information · Reference · Reference EAY09929 · Closing date 09/06/2024 · Service · Based at · Based at The Johnnie Walker Bond 15 Strand Street Kilmarnock · Hours · Hours hours per week · Contra ...
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Service Manager
1 week ago
East Ayrshire Health and Social Care Partnership Kilmarnock, East Ayrshire, United KingdomBased at The Johnnie Walker Bond 15 Strand Street Kilmarnock · Hours · Hours hours per week · Contract type · Contract type Permanent · Work from home · Work from home Hybrid · Job Description · The role requires an experienced manager and qualified social worker who is e ...
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Service Manager
3 weeks ago
East Ayrshire Council Kilmarnock, United Kingdom PermanentJob Description · To provide effective leadership and management within Housing Asset Services ensuring the delivery of a high quality, customer focussed, cost efficient and financially viable service. · Support the Strategic Lead: Housing and Head of Housing and Communities by ...
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Service Manager
1 week ago
East Ayrshire Council Kilmarnock, United Kingdom PermanentJob Description · The role requires an experienced manager and qualified social worker who is educated to degree level/or has demonstrable relevant experience. · Passionate about supporting people and helping every individual achieve their outcomes, you will provide leadership, ...
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Service Manager
3 days ago
Domus Recruitment Ltd Glasgow, United KingdomDomus are on the lookout for an experienced manager within the Health and Social Care sector to join a national Charity in Glasgow, as a Service Manager. · Based in Glasgow, you will be responsible for the delivery of high quality and person-centred support to adults with Learnin ...
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Service Manager
10 hours ago
Search Consultancy Glasgow, United Kingdom**Children Service Manager** · Salary - £41,000 + · Hours · - 40 hours of work · Hybrid working · Generous benefits · I am working with a very well established Client who is looking for a Children Service Manager based in Glasgow. · **The role**: · Leading a team to get provide t ...
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Service Desk Manager
1 week ago
Service Care Solutions - Criminal Justice East Kilbride, United KingdomService Care Solutions are looking for an Service Desk Manager to work on a Hybrid basis for a Government entity in Glasgow. · This is a role within the IT Service Management department of IDD, reporting into the Head of Service Experience. You will be responsible for the day to ...
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Service Management Assistant
2 weeks ago
Idox plc Glasgow, United Kingdom**Service Management Assistant** · **Customer Services** · **Glasgow** · **About the role** · The Service Management Assistant is a key member of the service Management team and has responsibility for various administrative aspects of the daily operations of the department. · The ...
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Service Management Analyst
2 weeks ago
Change Recruitment Glasgow, United KingdomAre you an experienced IT Service Management specialist ? · Do you have great people skills ? · Based from their office in Glasgow city centre however they provide hybrid working. · You will be joining their service excellence team which sits within their shared services function ...
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Service Manager In Training
1 day ago
Contact Centre Monthly Kilmarnock, East Ayrshire, United Kingdom £55,000Role: Head of Customer Service · Kilmarnock (hybrid possible after probation) · Salary: £55,000 + bonus + benefits · This is an exciting opportunity for an experienced Head of Customer Service to join a growing financial services contact centre based in Kilmarnock. Do you have ...
Customer Service Manager - Kilmarnock, East Ayrshire, United Kingdom - Spider Web Recruitment Ltd
Description
Customer Service Manager- Ready to start on an opportunity for a fast-growing UK circuit protection company? They are looking for an enthusiastic, dynamic, self-motivated Customer Service Manager to manage a team of 2, in a fast-paced sales office based in Kilmarnock, Scotland.
Established in 2017, they are a fast-growing UK circuit protection company with an ambition to become number one in the UK market. They have been recently acquired by the LED Group, which provides huge opportunity for the business to continue its impressive growth trajectory while maintaining the same structures and team that have been in place for the last number of years.
Fantastic company benefits include:
About the role:
The Customer Service Manager position is to lead and oversee the daily operations of a dynamic sales office team; coordinate internal sales procedures to drive achievement of company sales goals. Monitor and enhance the high-performing sales team performance to align with business goals and maintain a consistent approach to all sales activities.
This is a full-time, permanent position. Working hours are Monday to Thursday, Friday with overtime depending on the needs of the business.
About you:
You will need previous experience as an Office Manager and managing a sales team. Previous SAGE experience is desired, it is not essential for this role as training will be provided. You will possess strong time-management skills, be able to adapt at multitasking, proficient in office applications, have a drive for learning new software, and uphold the confidentiality of sensitive company information. Attention to detail and excellent team interaction skills are essential for this position.
If this sounds like a position for you, we would love to hear from you Please apply by forwarding your CV as soon as possible.
Please check your email inbox and spam / junk mail folder for any email correspondence for this role.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
No recruitment agencies, please
Additional keywords: sales, office, manager, leader, management, business development, customer service
This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
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