Golf Travel Specialist - London, United Kingdom - Your Golf Travel

Your Golf Travel

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Part of the Palatinate Group, Your Golf Travel is one the world's largest niche travel businesses, offering golf breaks and golf holidays to over 3,000 destinations in 22 countries throughout the UK, Ireland, Europe and the Rest of the World.

Since our inception in 2004 we have experienced rapid growth and are now a team of over 150 based out of our London and Brighton offices.

Along the way we have built some truly amazing relationships with our suppliers and customers, have developed a huge range of incredible travel products and experiences, won countless we are just getting started

What makes us unique? Our people.

Our employees are the life of our business and by joining our team you will become part of the most talented, ambitious, passionate, collaborative and entrepreneurial team in golf travel as we continue to make huge waves in the market and further our position as the world's leading golf travel company.

About the Job

Our travel specialists are experienced in providing great customer service whilst booking a customer's tailor-made golf holiday.

As a travel specialist you will be responsible for booking every aspect of a customer's experience, from accommodation to flights to transfers and tee times.

We are looking for people to join our team who are passionate about travel and excited to work for one of the top niche travel brands in the UK.

Do I need to be a golfer?No

We are a travel company and golf is just one part of our product.

If you are willing to learn, we would love to teach you everything you need to know about our product, although we are not promising to make you the next Tiger Woods.

All you need is a passion for travel and a desire to learn.

Key Responsibilities

Having great conversations with customers in order to build relationships and identify what their perfect experience will look like.
Advise customers on the perfect destinations, hotels, golf courses, and added extras (buggies, club hire etc) while stressing the USP's of these in relation to their requirements in order to make bookings
Working to achieve targets / KPIs
Speaking with hotel and golf course reservations departments, checking availability and confirming bookings.
To develop maintain a high level of product knowledge at all times through ongoing training and personal research

Requirements:

Great natural sales and customer service skills
You love communicating with people and having great conversations
Collaborative and get a kick out of delivering a great customer experience
Great attention to detail.
Previous experience working in travel would be a bonus but not essential
A passion for travel

Benefits
- £20k to £22k per annum, increasing to £25k upon completion of probation, plus commission on all of your sales

Structured training and personalised development plans
Honest feedback and coaching sessions
Familiarisation trips to our venues in the UK and overseas
Discounts on our golf holidays, flights, hotels, airport parking and VIP airport lounges
Great partner discounts with brands including Taylormade and Underarmour
Access to a funded employee assistance programme
Subsidised gym membership
A vibrant social calendar
25 days annual Leave