- Salary per annum - £36,621.00
- 4 Bonuses paid per year : Performance related to team targets.
- 37.5 hours per week Monday to Saturday (2 Saturdays per month)
- Between the hours 8-6 with some evenings required.
- 31 days holiday (Inclusive of bank holidays).
- Recommend a Friend Award (£350 reward for both you and your friend).
- Free Annual Flu Vaccination.
- Contributory Pension Scheme.
- Long service, employee recognition and appreciation awards.
- Discounted benefits at a large selection of retailers/hospitality.
- Training and development.
- Free DBS.
- Coordinate all Freedom Vision activity at your site, ensuring that exceptional service is provided to all customers.
- Monitor and follow up patient leads from all sources and work closely with the marketing team to ensure potential patients are engaged and understand the benefits of Freedom Vision.
- Ensure that the patient experiences a smooth process via the Consultants, Surgeons and Optometrists to ensure the patient feels informed and confident in the service they receive.
- Manage the pre-sales process, offering reassurance, and confidence, to the patient on the benefits of Freedom Vision.
- Closely monitor the patient experience at each stage to ensure that customers feel that they are receiving the appropriate level of support and aftercare required.
- Proactively engage and convert suitable patients throughout each stage of the customer sales experience.
- Manage the Freedom Vision environment to ensure that the customer receives a "best in class" on each occasion.
- Meet KPI targets set throughout specified stages of the patient pathway.
- Flexible management of your time is required, including evening and weekends, to ensure that pre-sales and diagnostic process appointments are offered at times convenient to our patients.
- Record accurate patient data and records for all CQC and clinical governance requirements.
- Travel in the region to other sites.
- Understanding of how to represent the Freedom Vision brand and its values
- Experience of delivering service excellence to customers/patients
- Understanding of sales process and sales targets
- Exceptional time management
- Private healthcare experience
- Caring and empathetic nature
- Good personal presentation
- Patient administration system knowledge
- Optics experience
- Highly IT literate and quick to learn new software systems
- Diagnostics experience
-
Qualifications Liaison Manager
2 weeks ago
Crooton London, United Kingdom Full timeQualifications Liaison Manager · Home Working- London & South preferred · Salary- £35,000 + benefits · Contract type- Permanent, Full-time, 36 hours/week · crooton has an exciting opportunity for a Qualifications Liaison Manager to join a global organisation which exists to promo ...
-
GP Liaison Manager
2 weeks ago
CHASE London, United KingdomGP Liaison Manager - Private Healthcare - Central London · Our client provides private care at Royal Brompton & Harefield Hospitals, the largest specialist heart and lung centre in the UK. · They are seeking a talented GP Liaison Manager to drive referrals from relevant sources ...
-
Customer Liaison Case Manager
59 minutes ago
Service Care Solutions - Housing London, United KingdomJob Title: Customer Liaison Case ManagerContract Type: Temp -Ongoing Work Pattern: 35 Hours Per WeekStart Date:AsapService Care Solutions are looking for a Customer Resolutions Officer on behalf of our client to join a team in London. You will be responsible for delivering a high ...
-
GP Liaison Manager
2 weeks ago
CHASE London (Greater), United Kingdom Full timeGP Liaison Manager - Private Healthcare - Central LondonOur client provides private care at Royal Brompton & Harefield Hospitals, the largest specialist heart and lung centre in the UK. · They are seeking a talented GP Liaison Manager to drive referrals from relevant sources (inc ...
-
Account Manager/Client Liaison Officer
4 weeks ago
Office Angels London, United Kingdom £28,000 - £32,000Account Manager/Client Liaison Officer · Southwark · Hybrid working 1-2 days in the office · £28-32k · Are you a passionate and skilled Account Manager looking for your next opportunity? Our client, a well-established regulatory organisation, is seeking a professional, dedica ...
-
Account Manager/Client Liaison Officer
4 weeks ago
Office Angels London (Greater), United Kingdom Full timeAccount Manager/Client Liaison Officer · Southwark · Hybrid working 1-2 days in the office · £28-32k · Are you a passionate and skilled Account Manager looking for your next opportunity? Our client, a well-established regulatory organisation, is seeking a professional, dedicated ...
-
Qualifications Liaison Manager
2 weeks ago
Crooton Slough, United Kingdom· Qualifications Liaison Manager · Home Working- London & South preferred · Salary - £35,000 + benefits · Contract type- Permanent, Full-time, 36 hours/week · crooton has an exciting opportunity for a Qualifications Liaison Manager to join a global organisation which exists to p ...
-
Distressed Loan Closer
3 weeks ago
Johnson & Associates Rec Specialists Ltd London, United Kingdom Full timeSecondary Loan Trading Distressed Closer · Our client, a tier one bank based in London, is seeking a professional with previous Distressed experience to close distressed and claims trades with LMA and LSTA documentation. · This role requires proactive engagement with internal and ...
-
AC and Ventilation Manager
3 weeks ago
OSP Group London, United Kingdom Full timeAC & Ventilation Manager x2 - Prime Residential · Mayfair and Chigwell · The Company · My client, a £150m+ turnover construction group, is looking to appoint two AC & Ventilation Managers. · They are a privately owned business and have achieved impressive growth, year on year, fo ...
-
School Office Manager
3 weeks ago
Ribbons and Reeves Limited London, United Kingdom Full timeSchool Office Manager | Camden · Eager to step up into a School Office Management position? · Ribbons & Reeves are working with a lovely special educational need schools based in the heart of Camden. The school are seeking a friendly and competent School Office Manager with varie ...
-
Account Manager
3 weeks ago
Pertemps Newcastle & Gateshead London, United Kingdom Full timeApprenticeship Account Manager · £25,000-£33,000 dependant on experience · Annual bonus £5,000 OTE · South East London and Home Counties, travel required. · We are thrilled to be recruiting for a well-established training provider with over 25 years of experience. They are lookin ...
-
Contracts Manager
3 weeks ago
Rise Technical Recruitment Limited London, United KingdomContracts Manager (High-end Landscaping) · London, with site travel · £50,000 - £60,000 + Bonus + Travel + Interesting Workload + Progression Opportunities + Further Training + Qualifications + Benefits · Excellent opportunity for a Contracts / Project Manager to join an award- ...
-
Operations Manager
3 weeks ago
IQPC Ltd London, United Kingdom Full timeAbout UsThe International Quality and Productivity Centre (IQPC) are devoted to creating and executing content driven B2B events for senior executives globally. We are an entrepreneurial business and a market leader recently celebrating our 50-year anniversary. With offices in Ne ...
-
Student Services Manager
3 weeks ago
Clarus Education Ltd London, United Kingdom Full timeHE Student Services Manager - Full Time – Tower Hamlets, London - Permanent Contract · Student Services Manager · £45-50k per annum (including London weighting) · Full time, Permanent · Tower Hill, London · Start Date - ASAP · The Student Services Manager position is primarily re ...
-
Product Manager
3 weeks ago
THE RECRUITMENT FIX LIMITED Hyde, United Kingdom Full timeProduct Manager · Global Manufacturer · Industry Leading products · Highly Competitive Salary & Exc Benefits · Fantastic career opportunity · Our client is a leading supplier within the home furnishings sector. Established for over 50 years their continued growth is impressive an ...
-
Resident Liaison Officer
3 weeks ago
Ador Talent Ltd London, United Kingdom**Role: Resident Liasion Officer** · **Salary: £32,000** · **Location: W11 1TQ** · **Contract: 12 months** · Ador Talent are working with a leading Energy Renewables Engineering company who have been established over 30 years. Our client is currently working on a huge social hous ...
-
Senior Liaison Practitioner
3 weeks ago
South London and Maudsley NHS Foundation Trust London, United Kingdom**About the team**: · The Mental Health Liaison Service provides a 24-hour service, 7 days a week to Lewisham Hospital offering urgent assessment and intervention to patients attending the Emergency Department and those admitted to the inpatient wards. The service works closely w ...
-
Family Liaison Officer
2 weeks ago
EdEx London, United Kingdom**Family Liaison Officer - Permanent contract** · A friendly, community Primary School in Lewisham is looking for a Family Liaison officer to join their Staff Team for an ASAP start. This is a permanent position, with a £30,000 salary per annum. · As a Family Liaison Officer, you ...
-
Resident Liaison Officer
3 weeks ago
United Living London, United KingdomUnited Living Property Services is a well-established, fast paced and ambitious business with a great reputation for providing excellent services to our clients. · We refurbish and regenerate homes up and down the country, and are embarking on a journey of growth which will see o ...
-
Rlo
3 weeks ago
United Living London, United Kingdom**RLO**: · Job description · United Living is a leading property business, renowned for providing excellent customer service to the communities we serve, and a vital part of this is how we engage with residents. · We have a long-term partnership contract with a central London loc ...
FV Patient Liaison Manager - London, United Kingdom - SPAMEDICA LTD
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Here at SpaMedica our purpose-built state of the art facilities are modern, first class and equipped with the latest technology. In 2018, SpaMedica became the largest NHS cataract surgery provider in the UK.This role plays a pivotal part in delivering the highest standards of customer care and support throughout the Freedom Vision patient experience; right from first enquiry through to surgery/treatment and patient aftercare.
Freedom Vision is our private practice within SpaMedica, offered in multiple locations across the UK, Wales and Ireland. Freedom Vision offers the newest IOL technologies on the market today, and provides patient with life changing lens options for surgery that are unavailable in SpaMedica.
Location: Playle House 22 Tottenham Road, London N1 4BZ
Benefits for our Patient Liaison Manager: