Operations Manager - London, United Kingdom - IQPC Ltd

IQPC Ltd London, United Kingdom

3 weeks ago

Full time Manufacturing / Mechanical

Description

About Us

The International Quality and Productivity Centre (IQPC) are devoted to creating and executing content driven B2B events for senior executives globally. We are an entrepreneurial business and a market leader recently celebrating our 50-year anniversary. With offices in New York, Toronto, Sydney, Berlin and Singapore, every year we deliver events across the globe.

People are IQPC's most important asset, everything we do is a product of our people, and our competitive advantage is based on our ability to hire the best people, develop them in the right way and offer them the most exciting opportunities.

The Team

IQPC is looking for a Junior Operations Manager to report directly to the Head of R&D Operations. The main purpose of the role is to ensure the smooth running and successful management of our events from planning to execution. You will be one of the main points of contact for all the sponsors, speakers and delegates in the run up to the event, while supporting the Head of Operations with managing the budget, venue, suppliers, database and signage.

Why join a business focused on Research and Development?

The pace of technological change is increasing exponentially, and with that comes increased opportunities for new conferences as our customers look to make sense of these changes.

Our goal is to identify these disruptive forces helping to shape tomorrow's economy and businesses and develop high impact events to serve these communities through content, networking, and solutions.

Qualities and Skills Required

Ability to work independently and under pressure
Excellent time management with the ability to meet deadlines
Excellent organisational and administrative skills
Written English must be of a high standard specifically in email
Must be a strong communicator both face to face and over the telephone
High level of technological literacy is required (Word, Excel, Outlook, PowerPoint, Teams, GoogleSlides)
Graduate level: 2:1

Responsibilities of the Event Manager will include:

Sponsors

Close liaison with all sponsors in the run up to the event, gathering necessary documents and materials in time for deadlines
Ensuring logos are placed correctly on all signage and event documentation
Onsite delivery - meetings, seat-drops, drinks receptions, lunches, private dinners
Close internal communication with Sponsorship Managers to ensure expectations are met before, during and after the event

Speakers

Handling any logistical questions regarding travel and accommodation if required
Ensuring all speakers are prepared for the event and have presentations ready before they arrive

Delegates

Managing delegates' questions either from internal teams or direct from delegates to keep them informed of event details
Ensuring Oracle is updated with sponsor delegates and all other teams are uploading their delegates to track total attendees etc.

Venue

Support the Head of Operations as a secondary point of contact with the venue once the contract has been signed
Assisting with set-up, floor plans, menus, drinks receptions, final numbers
Budget - Staying within budget for elements of responsibility to help us keep track of, and deliver events under, budget
Accommodation - sending rooming lists through to the hotel once all confirmed by speakers, sponsors, delegate

General operations roles

Preparing onsite delegate/sponsor packs
Supporting of creation of all the signage, branding feat. all event logos
Dealing with other suppliers for printing
On-site support to Head of Operations at events. This will sometimes require overseas travel to Europe and US

What we offer you:

A hybrid work environment with an office in central London (2 days in office / 3 days at home)
Full training for the role through in-house managers and peers as well as workshops led by external coaches
Career growth opportunities within the company as you gain more experience
A supportive and fair work environment with equal opportunities for all
Opportunity to travel internationally to events (Europe and US)
25 days holiday entitlement per year (plus 1 extra day for each full year of service up to a max. of 30 days)
Health Cash Plan providing a range of wellbeing benefits
Life Assurance Scheme
Optional Pension Scheme (3% employer contribution, 5% employee contribution)
·Access to Victoria Privilege Card (discounts at local retailers, restaurants, etc)

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