Appointment Setter - Liverpool, United Kingdom - The Home Improvements Group
1 month ago
Description
To phone call potential clients and arrange secure appointments for the company's field-based Consultants to visit the clients in their home and offer them a free no obligation consultation and quotation for a wide variety of home improvements.
You will need to be able to build rapport with existing and potential customers and qualifying which company products are suitable
This role does not involve cold calling all the leads are warm and friendly and they have made an enquiry so they usually want to engage to fulfil a need.
To realise the full potential of the enquiries using an adaptable in approach to different lead sources and different types of consumers.
Revisiting past enquiries on a rotational basis and reaching out to existing customers with new products and following up direct marketing campaigns.
Our successful applicants come from all walks of life so although call centre or telesales experience would be ideal people who are confident on the phone will be considered.
To represent the company professionally and explain our offer including basic product knowledge across the spectrum in a clear and eloquent manner.
- Excellent positive and clear phone manner
- Excellent interpersonal and communication skills
- Ability to meet sales targets with a proven track record
- High degree of accuracy and attention to detail
- A positive team player attitude but able to be self motivated and work from home
Hours:
Monday to Friday - shift patterns covering 6 hours daily (30 hours)
Weekends - shift patterns covering a further 8 hours (overtime available)
Salary:
Basic salary plus performance related commission based on number of secure appointments booked.
Starting salary of £19,000 for the first 3 months plus uncapped commission of depending on performance, realistic OTE of £30k
Training:
Salary:
£19,000.00-£30,600.45 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location:
One location
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