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    Commis Chef - Southampton, United Kingdom - Novotel Southampton

    Novotel Southampton
    Novotel Southampton Southampton, United Kingdom

    3 weeks ago

    Default job background
    Description
    Position Overview
    Having completed and apprenticeship and/or achieved trade recognition a Commis Chef works as part of the kitchen team. Engaged in cooking, baking, pastry cooking or butchering duties.
    This position involves food preparation and presentation with flair for breakfast, lunch and dinner for A la Carte, room service,
    functions
    and buffet service.
    Maintain a clean and hygienic work environment whilst ensuring a product of high quality and presentation standards
    .
    Demonstrate commitment to customer service for internal and external customers.
    Main responsibilities
    Duties
    Prepare and present menu items showing variety and flair, within the cost margins specified by the hotel.
    Ensure strict stock rotation and minimum wastage
    .
    Have stock control procedures implemented and
    maintained
    .
    Order necessary foods according to proposed business demands
    .
    Consult with Executive Chef for guidance and authorisation of order.
    Liaise with Restaurant employees
    regarding
    the availability of menu items, additions to the menu and any relevant changes.
    Work with and co-ordinate the work of apprentices in the preparation and production of food as
    required
    .
    Prepare and ensures availability of
    mis
    en
    place
    as
    required
    .
    Keep all working areas clean and tidy
    .
    Ensure all equipment is
    maintained
    ,
    serviced
    and cleaned
    .
    Report any problems to the Executive Chef.
    Assist
    and liaise with chef on duty as
    required
    .
    Talent & Culture Responsibilities

    Assist the Kitchen Management Team in the following:
    Establish on-going On Job Training Programs within the department to meet Brand and Service Standards
    .
    Use Department Procedure Manuals as a base for all service procedures training.
    Induct
    new staff
    into the team,
    department
    and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties
    in accordance with
    the Brand and Service Standards and Procedures Manuals.
    Effectively use the results of Guest Book and guest questionnaires to improve product and service delivery.
    Openly communicate with staff ensuring daily operational demands are met
    Health & Safety
    Notify your
    Manager
    of any reason you may not be capable of performing your tasks safely.
    Participate in workplace consultation on matters
    pertaining to
    Workplace Health and Safety, as per the hotels agreed arrangements.
    Comply with
    safe work practices by following Accor Health, Safety and Environment policies, including the use of safe manual handling techniques, safe use of hazardous chemicals and machinery, working at heights procedures, using protective clothing and safety equipment where available and necessary,
    maintaining
    a clean, tidy work environment, and any other safety practice promoted and required by the Hotel.
    Attend and actively
    participate
    in all WH&S training
    required of
    you by the Hotel.
    Report any health or safety hazards, incidents and injuries to your Manager/Supervisor or Manager on Duty as soon as possible
    .

    Hazards may include unsafe working conditions, equipment and machinery faults or damage, and other housekeeping or maintenance needs that may affect the safety or any person/s at the Hotel.

    Ensure that the
    appropriate documentation
    is completed correctly, such as the Injury / Incident Form.
    Participate and contribute to the risk assessment process when requested by your Supervisor/Manager.
    Work cohesively in conjunction with the hotels rehabilitation program, as
    required
    .
    Maintain standards of hygiene for food handling and presentation
    as prescribed by
    council / legislative regulations.
    Be fully conversant with departmental fire and evacuation procedures.

    Ensure all equipment is kept in good working order and used only for the purpose for which it was intended.

    Report all broken or damaged departmental equipment to your
    Supervisor
    and record on
    appropriate maintenance
    report form.

    Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturers specifications.

    Systems & Procedures
    Log and inform your
    Manager
    of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.

    Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals.

    Complete all
    duties, and
    ensure a concise hand over.
    Customer Relations
    Provide efficient,
    friendly
    and professional service to all guests.
    Lead by example when attending to guest requests
    .
    Show efficiency in constantly striving to provide Total Customer Satisfaction.

    Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise.

    Work together with trust so that colleagues and management meet the goals of the department/Hotel.
    Treat customers and colleagues from all cultural groups with respect,
    sensitivity
    and transparency.

    Take every opportunity to be a salesperson by active selling of special promotions and facilities available within the Hotel.

    Implement the Accor values and Accor customer vision to Offer the Best Service to Our Customers
    .
    Other
    Take responsibility to ensure all required tasks are completed accurately and within given
    time frames
    .
    Participate in scheduled training and development programs provided by the Hotel to improve self and department standards and attend departmental meetings as
    required
    .
    Abide by Accor policy on EEO and Harassment in the workplace.
    Ensure wherever possible that employees are provided with a
    work place
    free of discrimination,
    harassment
    and victimisation.

    Follow property procedures with respect to grooming, performance and conduct standards, occupational health and safety, emergency procedures and all other property policies and procedures as detailed in the employee handbook / department procedure manuals / company policy manuals.

    Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company
    .
    Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.
    TPBN1_UKCT
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