Jobs

    Branch Administrator - Chesterfield, United Kingdom - East Midlands Recruitment LTD

    East Midlands Recruitment LTD
    East Midlands Recruitment LTD Chesterfield, United Kingdom

    5 days ago

    Default job background
    Temporary, Full time
    Description
    We are now recruiting on behalf of our client for a Branch Administrator, based in the Chesterfield area. This is for Maternity Leave cover to provide administrative support, liaising with customers and suppliers
    Duties - * Meeting, greeting and looking after customers attending site alongside other aspects of customer service.

    • Responding to incoming calls and proactively dealing with customer queries etc.
    • Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
    • Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
    • Ensuring that all parts are received, stored and distributed to the fitters in good time
    • Ensuring all relevant workshop paperwork is accurate, in line with company requirements
    • Liaising with Managers and Dealers in preparation of pending work post demonstration
    What we are looking for - * Previous experience in office administration, alongside a strong customer focus.

    • Excellent professional telephone manner
    • Excellent organisational skills
    • Accurate – with good attention to detail
    • Competent IT skills
    • The ability to deal effectively and professionally with internal and external customers
    • The ability to work independently or as a member of a team
    What's in it for you - * Maternity cover

    • Working Monday - Friday 9am - 5pm
    • Pay rate £11.44 per hour
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