Key Accounts Executive - Staines-upon-Thames, United Kingdom - World Fuel Services

World Fuel Services
World Fuel Services
Verified Company
Staines-upon-Thames, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.


World Fuel Services Corporation is a Fortune 500 company providing aviation, marine and land energy, logistics, and technology solutions to customers and suppliers around the world.

Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.


With revenues in excess of $27 billion and over 5,000 employees worldwide, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logístical support and price risk management.

WFS,

is a publicly listed company (


NYSE:
INT), headquartered in Miami, Florida.


Following the acquisitions of the Watson Petroleum, Hall Fuels and Linton Fuels businesses in 2013/14, World Fuel Services has become a major player in the UK land fuels market.


Key Responsibilities and Accountabilities:


Providing efficient and accurate end-to-end transactional process and will support commercial and relationship management to key accounts, project contracts and related stakeholders.


  • Customer Business Strategy with support from the head of key accounts participate at strategic level in ongoing business strategy planning discussions within our customer base, in order that the national C&I sales business has a credible, growth focused and achievable strategic direction for the future whilst maintaining highest standards in HSE
  • Sales Strategy consistent with the business strategy, continually develop and evolve a robust customer strategy and practice across your portfolio to ensure that the business is able to achieve strong top and bottomline growth through an increased focus on sales excellence
  • Cross Sale cultivate key account sales account plans to facilitate monetization of customers across all business lines from our existing customer base
  • Customer Segmentation and Value Proposition collaborating with the business leadership team and the marketing group, to support a full understanding throughout the national C&I sales organisation of what is important to our existing and potential customers, and what influences their buying decisions
  • Sales Operations ultimate responsibility for the management of daytoday key account sales and customer activities of the business, ensuring a robust and detailed focus on daytoday sales performance that is focused on balancing existing customer management with strategic account management and associated growth of the customer GP.
  • Business Operations working closely with the Operations & Logistics teams, ensure that sales focus and growth activities are fully aligned with logistics and operations capability and provide for an efficient transfer of customer control/relationship where appropriate whilst maintaining highest standards in HSE
  • People ensure that you integrate in to our national account and customer services team

THE INDIVIDUAL/PERSON SPECIFICATION (BACKGROUND AND SKILLS):

  • Previous experience in commercial sales or administration from an oil distribution business segment is desirable.
  • An ability to adapt quickly and efficiently to meet changing customer and business needs
  • Frontline customer service role or telephonebased customer service work experience is desirable
  • Adaptable with strong attention to detail, data accuracy and with solutionbased aptitude are essential
  • Excellent customer service skills are essential
  • Strong written and oral communication skills
  • Strong interpersonal and stakeholder management skills are essential
  • Proficient IT skills that include use of Microsoft Office base platforms: Word, Excel, Outlook or any CRM platform is a minimum requirement
LI-CW1
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