- Ensure all contractors engaged by the team adhere to the company Contractor Agreement and are registered with Safe Contractor or Property Mark
- Verify legal certification, including Public Liability Insurance, and ensure that all necessary documentation meets compliance standards for contractors
- Identify and engage new contractors as needed, fostering ongoing relationships to ensure a reliable network of service providers
- Assist Property Managers in addressing complaints against contractors, analyse recurring issues and implement measures to minimise future occasions
- Maintain an up-to-date database of overdue invoices and provide support to resolve any queries promptly
- Regularly report on invoicing status to management and conduct monthly debt meetings with property team
- Residential lettings (AST) property management experience
- Significant experience and focus on managing 3rd party contractors and projects.
- Experience in dispute resolution, problem solving and implementing concepts to reduce complaints
- Outstanding communication skills with team and stakeholder management experience
- Passionate about delivering excellent customer service
- Good working knowledge of excel is important
- ARLA qualifications desired, but not essential, supported by company
- Salary: £36,000 + quarterly bonus (OTE £38k)
- Location: Based in South West London with occasional travel across portfolio.
- Hybrid working opportunities post probation (2 days per week)
- Healthcare, travel and dental insurance
- Retail and entertainment discounts
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Contract Manager - City of London, Greater London, United Kingdom - Cherry Pick People
Description
Do you have experience working in residential lettings property management?
Are you a great manager of third party contractors and projects?
Do you want to work for a business who is constantly looking to improve and is open to new thinking and ideas? Read on..
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Contractor Manager – Company:
Our client is a leading property services group operating in London. They offer a comprehensive range of property services, including block management, commercial / residential (build to rent) and financial services. Managing a vast portfolio of residential and commercial units across most of London, they are committed to delivering exceptional service with integrity.
Contractor Manager – Responsibilities:
